Project Manager - Policy and Testing

Project Manager - Policy and Testing

Salary

$85,896.20 - $128,844.30 Annually

Location

100 W HOUSTON ST, SAN ANTONIO, 78205, TX

Job Type

4A Full-Time

Job Number

2026-01370

Department

Human Resources

Opening Date

09/23/2026

Closing Date

9/30/2026 11:59 PM Central

Grant Funded

No

FLSA Status

Exempt

• Description
• Benefits
• Questions

Job Summary

Under general direction, is responsible for managing and coordinating complex human resources projects in the Policy & Testing Division of the Human Resource Department that require specialized knowledge and overseeing the performance of professional work of the projects. Conducts research, provides data and recommendations, and implements solutions to achieve goals and objectives. Serves as team leader on special projects assigned by department management. May exercise supervision over assigned staff.

Work Hours

7:45 am - 4:30 pm, Monday - Friday; occasional evenings and weekends will be required, depending on projects and business needs.

Primary Work Location

City Tower, 100 W. Houston, San Antonio, TX 78205

This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Essential Job Functions

• Manages and coordinates projects and activities between various divisions, City departments, public agencies, committees, and/or private sector representatives, leveraging the ability to manage multiple projects simultaneously.
• Seeks and evaluates information from a variety of sources; provides specialized reports as requested by management,
• Partners with customer departments to assist in evaluating, developing, and implementing operating policies and procedural improvements to ensure effectiveness and consistencies to human resources policies and procedures, including performance management, policy development, process documentation, and SOP improvement.
• Prepares and delivers presentations and trainings, as needed.
• Suggests and implements management solutions to address new or ongoing issues within department or division, informed by experience in performance management and policy development.
• May assist in preparing and monitoring of annual departmental or divisional budget.
• Serves as departmental/divisional representative at conferences, committees, and meetings, providing subject-matter expertise on HR processes, policies, and leave of absence management.
• May supervise, train, and evaluate staff.
• Assists in the performance of special projects as assigned by the Human Resources Department, including those involving process documentation, SOP development, and improvement initiatives.
• Provides assistance to other departments on Human Resources issues, including performance management, policy interpretation, and leave of absence guidance.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelors Degree from an accredited college or university.
• Five (5) years of progressively responsible professional experience in business, finance, management, or related field, with focus on Human Resources or organizational resource planning, to include one (1) year of supervisory or lead experience.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions
• Valid Class C Texas Drivers License.

Preferred Qualifications:

• Masters Degree in Business Administration, Human Resources Management, Public Administration, or related field.
• Strong Microsoft Office Suite skills (Excel, Teams, Word, PowerPoint, Publisher).
• Active PHR, SPHR, SHRM-CP, or SHRM-SCP Certification.
• Extensive professional experience and/or certification in Lean Six-Sigma Process Improvement.
• Experience collecting and analyzing data to provide recommendations to management, including insights related to performance management trends and policy effectiveness.
• Experience conducting quality control reviews or audits of work processes and products, including HR processes such as leave of absence workflows, SOP adherence, and policy application.
• Experience providing human resources support and management in municipal or local government, including performance management, policy development, and leave of absence management.
• Experience coordinating and leading multiple projects at the same time.
• Experience presenting information to groups of various size and composition.

Applicant Information:

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration.

Knowledge, Skills, and Abilities

• Knowledge of supervisory and managerial principles, practices, and techniques.
• Knowledge of Human Resource techniques, methods, procedures and practice.
• Knowledge of statistical analysis methods and basic mathematical skills.
• Knowledge of position/job analysis and labor market survey procedures and techniques.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of organizational strategic planning and operations research.
• Knowledge of public administration practices and local government issues.
• Skill in utilizing personal computers and associated MS Windows-based software applications (e.g., Word, Excel, and Access) and enterprise resource management software.
• Skill in collecting, analyzing, analyzing, and interpreting data.
• Skill in prioritizing and managing multiple tasks.
• Ability to operate a computer keyboard and other basic office equipment.
• Ability to analyze problems, identify alternative solutions, project consequences of proposed action and implement recommendations in support of goals.
• Ability to analyze complex data and develop clear and concise written reports and presentations.
• Ability to plan and coordinate complex assignments, utilizing additional staff, if necessary.
• Ability to work independently, with minimal supervision, and use rational judgment in making work-related decisions.
• Ability to work with frequent interruptions and changes in priority.
• Ability to recruit, supervise, train, develop and evaluate staff.
• Ability to communicate clearly and effectively.
• Ability to establish and maintain effective working relationships with City staff and the general public.
• Ability to perform all the physical, intellectual, and analytical requirements of the position including decision making.
• Ability to work primarily inside an office environment with occasional visits to field environment

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

01

Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No

02

Are you a veteran or active member of the armed forces?

• Yes
• No

03

Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No

04

Do you have a valid Drivers License?

• Yes
• No

05

What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associates Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelors Degree from an accredited college or university
• Masters Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above

06

How many years of experience do you have in business, finance, management, or a related field with a focus on Human Resources or organizational resource planning?

• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years or more
• None

07

How many years of supervisory or lead experience do you have in business, finance, management, or human resources?

• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years or more
• None

08

How many years of experience do you have providing Human Resources support to a local government or municipal organization?

• Less than 1 year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years or more
• None

09

Select any of the following HR Professional certifications you currently possess:

• aPHR Certification
• PHR Certification
• SPHR Certification
• SHRM-CP Certification
• SHRM-SCP Certification
• Certified Diversity & Inclusion Recruiter
• None of the above

10

Select any of the following Microsoft Office applications that you have professional experience with.

• Word
• Excel
• Access
• PowerPoint
• Publisher
• Visio
• Teams
• Outlook
• None of the above

11

Select the response that best reflects the strength of your abilities with Microsoft Excel:

• No Experience or Exposure
• Beginner - familiar with some functions, able to utilize a smaller subset of those functions. (able to read and edit spreadsheets and write basic arithmetic formulas)
• Intermediate - familiar with most functions, able to utilize a robust subset of those functions. (able to manipulate data by creating graphs, pivot tables, and using filters)
• Advanced - familiar with nearly all functions, able to utilize nearly all functions. (able to perform analysis using more complex formulas such as If, Vlookup, Index/Match, Data Model, or What-If Analysis such as Goal Seek)
• Expert - familiar with and able to utilize all functions. (able to perform all previously listed examples in addition to the automation of workflows through the use of VBA scripts/macros)

12

Select any of the following items you have at least three (3) full years of professional experience with:

• Process improvement techniques
• Project management techniques
• Developing project plans
• Developing reports & information summaries
• Conducting best practice research
• Developing surveys
• Data management & analysis
• Data mining
• Conducting training
• Presentations - executive level
• Presentations - non-executive level
• Maintaining Applicant Tracking Systems
• Social media marketing
• Passive recruitment techniques
• Active recruitment techniques
• Utilizing NEOGOV ATS Insight (Recruitment) Module
• Utilizing NEOGOV ATS OHC (hiring manager) Module
• SAP HRIS
• SAP SuccessFactors
• Conducting audits or quality reviews of work processes and work products
• None of the above

13

I understand that this position requires occasional evening and weekend hours and I am willing and able to work such hours, as needed.

• I agree
• I disagree

14

I understand and acknowledge that this position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

• I acknowledge

15

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.

16

Select one of the following prompts and respond using a specific example from your recent professional experience:

1. Describe in detail a successful project you have managed. What steps did you take to ensure completion? What were the challenges? What were the results?

2. Describe in detail a time you improved a process that had significant positive impact on the organization. What steps did you take? How did you implement the change? How was it received by the team or customers? What were the results?

17

List five (5) steps that you believe are most important to take when making a recommendation to management to address a problem or need. Use an example from your past experience to explain the importance of each step you choose.

Required Question

Employer City of San Antonio

Address Human Resources Department

San Antonio, Texas, 78205

Phone 210-207-8705

Website http://www.sanantonio.gov/HR/CareerCenter.aspx