Project Manager PLM Production Support & Enhancements
Info Way Solutions LLC
Sunnyvale, CA
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JOB DETAILS
SKILLS
Agile Programming Methodologies, Application Integration, Automation, Bill of Materials (BOM), Business Operations, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Change Management, Communication Skills, Cross-Functional, DevOps, Ecosystems, Enterprise Applications, Incident Management, International Business, Leadership, Metrics, Offshoring, Operational Audit, Operational Support, Organizational Skills, Performance Metrics, Problem Solving Skills, Product Lifecycle Management, Production Control, Production Management, Production Support, Production Systems, Project/Program Management, Quality Assurance, Release Management/Engineering, Reporting Dashboards, Risk, SAP, Service Level Agreement (SLA), Teamcenter
LOCATION
Sunnyvale, CA
POSTED
30+ days ago
Project Manager – PLM Production Support & Enhancements
Sunnyvale, CA/Austin, TX - Onsite Job.
Role Summary
Seeking an experienced Project Manager to lead production support, release governance, and enhancement delivery for a large-scale Teamcenter PLM platform supporting global engineering and business operations.
The role involves coordinating cross-functional POD teams across Business, Engineering, QA, DevOps, Infrastructure, and Vendor teams to ensure production stability, controlled deployments, incident resolution, and successful delivery of ongoing enhancements.
The candidate will drive execution governance, release management, operational reporting, and stakeholder coordination in a highly customized Teamcenter ecosystem with multiple enterprise integrations.
Key Responsibilities
Production Support & Operations
Manage day-to-day production support activities for Teamcenter PLM applications and integrations.
Coordinate incident triage, issue resolution, escalation management, and support tracking across POD teams.
Drive hypercare and steady-state support governance for global business users.
Monitor operational KPIs including incident aging, SLA adherence, deployment success, and production stability.
Cross-Functional Coordination
Coordinate activities across Development, QA, Business, DevOps, Infrastructure, and Vendor teams.
Manage cross-POD dependencies, action tracking, and issue escalations.
Ensure alignment between business priorities and technical execution timelines.
Support global delivery coordination across offshore/onshore teams.
Stakeholder Communication & Reporting
Provide regular status updates to leadership and business stakeholders.
Drive governance meetings, operational reviews, deployment reviews, and escalation calls.
Maintain project dashboards, risk registers, release trackers, and support metrics.
Enable GenAI-based reporting and operational dashboard automation where applicable.
Required Skills & Experience
Mandatory
10+ years of IT project management experience.
Experience managing PLM implementation, support, or enhancement projects.
Strong experience coordinating global cross-functional teams.
Experience managing production support, release management, and deployment governance.
Strong stakeholder management and communication skills.
Experience working in Agile or Hybrid delivery models.
Preferred
Exposure to Teamcenter modules including Item, BOM, Change Management, CAD/xCAD, Reports, and Integrations.