Project Manager

This role coordinates execution across Operations, IT, Finance, HR/HRIS, Payroll, Data & Reporting, Service Desk, Telecommunications, and other enabling teams to ensure successful site activation and stabilization. Bachelor's degree in Business Administration, Project Management, Operations Management, Supply Chain Management, Logistics Management, Management Information Systems (MIS), or a related field.

Capstone Logistics is seeking a Project Manager to lead cross-functional site startup and go-live initiatives. This role coordinates execution across Operations, IT, Finance, HR/HRIS, Payroll, Data & Reporting, Service Desk, Telecommunications, and other enabling teams to ensure successful site activation and stabilization. 

 

The Project Manager owns the project plan, timeline, risks and issues, and go-live readiness, driving alignment from planning through post–go-live transition. The ideal candidate is a proactive, detail-oriented leader who excels at coordinating complex initiatives and guiding cross-functional teams to successful outcomes. 

 

The ideal candidate is a strategic, results-driven collaborator who can guide a team of subject matter experts to success in a high-impact, visible role. 

 

Project Manager Responsibilities: 

 

• Confirm site startup schedule, scope, and site list (e.g., partner/site type, services to be enabled, pilot exclusions, and go-live date). 

• Gather and validate required site leadership and contacts (Site Manager/Director/VP/SVP) to prevent workflow validation errors and misrouted access requests. 

• Develop and maintain an end-to-end startup plan (milestones, dependencies, owners, due dates) and communicate the critical path. 

• Establish governance cadence (weekly stakeholder calls; daily huddles as go-live approaches) and document decisions and action items. 

• Submit and manage the site startup request; ensure required data and attachments (pricing, site details, headcount, hours of operation, connectivity requirements) are complete and accurate. 

• Monitor auto-generated tasks, confirm they are applicable, and coordinate execution with the responsible teams; document exemptions where tasks are not required. 

• Identify risks, constraints, and dependencies (e.g., approvals, system lead times, integration readiness), maintain a RAID log, and drive mitigation/contingency plans. 

• Coordinate setup and validation across core systems (e.g., site creation/configuration, access provisioning, and role setup) in alignment with the selected startup scenario. 

• Coordinate IT hardware and asset readiness (ordering, configuration, shipping, and on-site delivery where needed) and confirm inventory requirements. 

• Coordinate telecommunications and connectivity readiness (e.g., dedicated internet/phone, routers/MiFi where applicable, connectivity validation/speed tests, and VPN/access standards). 

• Coordinate reporting platform readiness: confirm site mapping/codes, ensure site availability in reporting, and validate role-based access (e.g., limited vs. full reporting access by role). 

• Coordinate financial system setup and banking prerequisites as applicable (e.g., new site setup activities and required assignments). 

• Define go-live readiness criteria and run a final readiness review: confirm all required tasks are complete, tested, and signed off (or formally exempted). 

• Manage go-live support period: lead issue triage, coordinate fixes/workarounds, and provide frequent status updates to stakeholders. 

• Establish post-startup governance (weekly recurring check-ins) to resolve access, reporting, and operational gaps during stabilization. 

• Document lessons learned and transition open items to steady-state owners (KTLO/support teams) with clear handoffs. 

 

 

ESSENTIAL FUNCTIONS / JOB REQUIREMENTS: 

 

• Quickly understands operational, technical, and organizational requirements associated with new site implementations and system integrations 

• Serves as the central point of coordination for cross-functional implementation efforts across Operations, IT, Finance, HR/HRIS, Payroll, Data & Reporting, Service Desk, Telecommunications, and other enabling teams 

• Ability to work effectively with senior stakeholders to define implementation objectives and align execution plans 

• Conducts stakeholder analysis and establishes appropriate communication and governance structures 

• Develops, maintains, and executes detailed project plans to support site startup, integration build, migration, and go-live activities 

• Identifies cross-team dependencies, risks, and issues; proactively drives mitigation and resolution to ensure timeline adherence 

• Reviews and validates implementation requirements, deployment plans, and go-live readiness criteria 

• Drives execution through go-live, ensuring successful handoff to operational and support teams 

• Prepares and delivers clear, concise status reporting and go-live readiness communications 

• Experience managing projects involving multiple business service lines and third-party vendors 

• Strong working knowledge of project management methodologies and delivery frameworks (Agile, Waterfall, or hybrid models) 

• Ability to manage scope, milestones, risks, issues, and dependencies across multiple teams and workstreams 

• Strong experience using collaboration tools such as Microsoft Teams and SharePoint for documentation, communication, and status reporting 

• Demonstrated leadership skills in guiding cross-functional teams through complex implementation efforts 

• Ability to operate effectively in fast-paced, deadline-driven environments with shifting priorities 

• High attention to detail across both strategic planning and tactical execution 

• Ability to balance speed-to-market with disciplined delivery and risk management 

 

QUALIFICATIONS:   

• Bachelor's degree in Business Administration, Project Management, Operations Management, Supply Chain Management, Logistics Management, Management Information Systems (MIS), or a related field.  

• At least 5 - 7 years of relevant experience in Implementation project management OR 

• Relevant combination of education and experience  

• Proven ability to communicate effectively (written & oral) and deliver consistently strong, measurable results 

• Strong Smartsheet or MS Project skills, as well as proficiency with the MS Office suite 

• Required: PMP certification/ CSM or PSM certifications and formal training in negotiation/facilitation skills 

• Preferred: 3-5 years of demonstrated experience in logistics industry or similar 

 

COMPETENCIES:   

• Self-starter that learns quickly, takes ownership, and can navigate a fast-paced environment 

• Detail orientated with a drive to execute tasks and deliver high-quality work 

• Ability to develop and deliver multi-mode communications that convey a clear understanding to a variety of audiences 

• Highly organized, strategic, and creative personality with strong business acumen 

• Anticipates and balances the needs of multiple stakeholders 

• Strong problem solving, negotiation, and interpersonal skills 

• Must demonstrate integrity, enthusiasm, and initiative in their daily work 

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