Duties
" Lead complex digital projects from start to finish: websites, mobile apps, MarTech and content platforms
" Build and maintain project plans, schedules, milestones and critical-path dependencies across several workstreams
" Manage scope, change control and release planning, including MVP and post-launch phases
" Own RAID management (risks, assumptions, issues, dependencies) and put mitigation plans in place
" Coordinate several third-party vendors and hold them accountable for SOW deliverables, defect fixes and deadlines
" Track project finances, including actuals, forecasts and estimates to complete, and confirm vendor invoices
" Oversee testing readiness, including UAT, defect triage, regression and go/no-go decisions
" Run status meetings, Scrum of Scrums and steering committee updates
" Write concise status reports for senior leadership
" Follow PMO governance, including project control documents, funding requests and audit documentation
Skills
" Over 7 years of project management, with at least 3 years delivering digital projects (web, mobile, eCommerce or MarTech)
" Has led full website replatforms or digital launches in a matrixed organization with many vendors
" Comfortable with both Agile/Scrum and Waterfall, and with hybrid approaches
" Good working knowledge of digital platforms such as CMS (Adobe Experience Manager preferred), analytics, SEO and content authoring workflows
" Very proficient in Jira and Confluence; experience with Smartsheet, MS Project or Clarity
" Advanced Excel skills for tracking and reporting metrics
" Strong at managing vendors and negotiating with them
" Clear, executive-ready writing and speaking; can keep complex status brief
" Spots risks early, solves problems and makes decisions under deadline pressure
" Builds working relationships across business, technology, creative and vendor teams
" Hospitality, travel or loyalty experience is a plus
Education
" Bachelor's degree in Business Administration, Computer Science, Information Systems, Marketing or a related field (or equivalent experience)
" PMP certification preferred
" Agile certification (CSM, PMI-ACP or SAFe) preferred