| Location | Mountain View, CA |
Job Title: Program/Operations Manager Hardware Accessories(Cellphone Screen Protection)
Location: Mountain View, CA
Onsite/Remote/Hybrid: Onsite
The salary for this role is $110000 to $120000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
JOB DESCRIPTION:
This role is a balanced hybrid of partner operations & contract program management and technical hardware lifecycle execution. Approximately 50% of the role is dedicated to managing the technical certification, stage-gates, and testing validation for Cellphone Screen Protection and related hardware accessories. The remaining 50% encompasses end-to-end general partner project management, including executing partner legal agreements (such as Exhibit A, Exhibit B),, preparing executive presentation materials and program status readouts, tracking partner readiness deliverables, coordinating sample/NCU logistics, and maintaining operational data hygiene. |
Competency Area | Key Capabilities & Expectations |
Partner Operations & Contract Management | Executing Exhibit A/Exhibit B agreements, managing NDAs, enforcing security gates, managing CAD distribution, and overseeing partner communications. |
Executive Reporting & Storytelling | Building VP/Director-ready presentation decks, visual milestone scorecards, risk registers, and leadership briefings. |
Screen Protection & Technical Certification | Driving Gate 3 testing milestones, validating biometric/display compatibility, managing ball-drop/scratch reliability, and triaging partner defect logs. |
Hardware Program Management & NPI | Managing annual refresh schedules, coordinating net-new category launches, tracking critical paths, and mitigating schedule risks. |
Logistics, Dogfooding & Operations | Managing NCU sample demand forecasting, running internal dogfooding user trials, tracking POs/incentives, and maintaining master trackers. |
Market Research & Portfolio Strategy | Conducting competitive gap analysis, identifying regional market opportunities, and evaluating prospective OEM/ODM partners. |