Project Manager

Renewal by Andersen is a High-End Window and Door Replacement Company – the Elite Product in the Industry. We offer our customers a signature service experience unlike any other. Because our product is top of the line, our customers have high expectations that we must meet or exceed. Our goal is to delight our customers throughout the process and every member of our team should strive to do their best to provide this type of experience for our homeowners.
- Check out this video to see who we are! https://vimeo.com/543689842/eac87297f0

What We Offer:

• A Culture People Love – proudly recognized as a Top 10 Best Place to Work for 4yrs in a row

• Time to Recharge – enjoy paid time off plus six paid holidays to support your work-life balance

• Health & Peace of Mind – medical, dental, vision, and life insurance to support your wellbeing

• Join a Company Where Growth is Real – over 60% of our leaders were promoted from within

• Monthly Vehicle Allowance & Fuel Card for Personal Vehicle, if Applicable

• Salary: $55,000yr - $60,000yr

• Schedule: Monday - Friday (Full Time) - Occasional Saturday Availability

Our Project Managers oversee cross-departmental functions associated with managing installations and service operations. This role is responsible for coordinating technical measurements, installations, final walk-through inspections, and service activities while exercising independent judgment to prioritize resources, address operational issues, and support efficient project execution. This role utilizes discretion to ensure appropriate resource capacity, quality standards, and operational practices are maintained to deliver Signature Service and an exceptional homeowner experience.

Responsibilities:

• Manage each homeowner’s installation project from start to finish, using independent judgment to resolve installation issues, ensure efficient project completion, and deliver homeowner delight.

• Oversee installation projects, crews, scheduling, and resources to support timely, quality project completion.

• Ensure required project documentation, account balances, and administrative requirements are completed accurately and timely.

• Conduct final walk-through inspections and job-site audits to ensure quality, craftsmanship, safety, Signature Service standards, and homeowner delight, while identifying and implementing opportunities for process improvement.

• Identify installation or service issues, determine appropriate solutions, and coordinate timely resolution.

• Provide technical expertise and support for installation and service operations, including evaluating technical measurements, installation requirements, and service concerns. When necessary, perform technical measurements or assist with the evaluation and repair of previously installed products.

• Conduct both scheduled and impromptu job site visits to ensure our quality standards are being met or exceeded.

• Lead installation safety initiatives and ensure compliance with applicable company and regulatory requirements.

• Ensure that all regulatory procedures and/or requirements impacting the installation process are met.

• Supervise installation teams through performance management, coaching, communication, and operational guidance.

• Coordinate with Supply Chain to ensure necessary materials and resources are available for project completion.

• Manage independent contractors (including contracts, selection and training) to insure that appropriate installation process capacity exists

• Address subcontractor hiring needs, assist with interviews and terminations, and evaluate performance.

Requirements:

• At least 1yr of Window/Door Installation Experience

• At least 1yr of Customer Service Experience and Conflict Resolution Skills

• At least 2yrs of Construction/Home Improvement Industry Experience

• Prior Managerial/Leadership Experience is Preferred

• Knowledge of applicable building codes and construction techniques.

• Basic computer skills and Microsoft Office proficiency.

• Basic financial knowledge (i.e., P&L Statements).

**Must be willing to undergo a criminal background check**
**Must be willing to undergo a pre-employment drug screening**
**Must have a valid driver's license and clean driving record**
**This Company Participates in E-Verify**

Our Company Culture is one that strives "to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive, collaborative, and positive environment”.

Renewal by Andersen® careers offers unrivaled opportunity! Our employees bring to life our key core values: integrity, alignment, achievement, balance, and commitment. If these values are also important to you, we want you on our team!

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.