Project Manager II (Training PM / State Training Manager)

Location: Remote with occasional meetings (Candidate should be WI Residents only)


REQUIRED SKILLS
Each of the following three formal required skills requires 11+ years of experience.

• Large-scale organizational change, implementation and training efforts; 11+ years.
• Developing and implementing project training and communication plans; 11+ years.
• Initiating and maintaining strong, collaborative interpersonal relationships across varied stakeholders; 11+ years.

NICE TO HAVE SKILLS

• Knowledge of the Federal Child Support Program.
• Knowledge of Wisconsin's Child Support Program.

DESCRIPTION OF ROLE
The State Training Manager provides project management support for the Child Support Modernization Project as DCF implements a new case management system. The role oversees training progress, manages daily activities and coordinates internal and external stakeholders. It reports to the Organizational Change Manager and provides regular training status updates.

Key Responsibilities

• Confirm development of necessary training and resource materials. Review and provide feedback on DDI-developed training modules, user manuals and other materials staff need to use the new system.
• Develop and implement project training and communication plans supporting large-scale organizational change and implementation.
• Coordinate, plan and facilitate meetings between project teams and end users to prepare for and facilitate training.
• Work with the Organizational Change Manager, Project Manager and DDI Training team. Coordinate closely with the State Implementation Manager and DDI Implementation and Training Managers.
• Ensure communications are completed and project teams, end users and partners are informed of all planned training tasks.
• Track training progress, manage day-to-day activities and report regularly on training status.

Candidate Evaluation — Prioritized Skill Baseline
Requisition 167463 baseline v1. RAW denotes the VMS posting; Agency JD denotes Recruitment PMII Training. Priority reflects selection impact; formal classifications and explicit minima remain traceable below.

Rank	Skill	Classification	Weight	Source	Selection Rationale
1	Change Implementation	Critical / Primary	3	Both; RAW required, 11+ years	Central to preparing users for the replacement case management system.
2	Training Communications	Critical / Primary	3	Both; RAW required, 11+ years	Ensures coordinated training delivery and timely project communications.
3	Stakeholder Engagement	Critical / Primary	3	Both; RAW required, 11+ years	Explicit screening priority across project teams, end users and partners.
4	Training Material Review	Required / Supporting	3	Both; narrative duty	Ensures staff have usable materials for the new system.
5	Training Project Management	Required / Supporting	3	Both; narrative duty	Provides execution oversight and regular updates to the Organizational Change Manager.
6	Meeting Facilitation	Required / Supporting	3	Both; narrative duty	Turns cross-team coordination into training readiness.
7	Federal Child Support	Preferred / Differentiating	1	Both; RAW preferred	Provides relevant federal program context.
8	Wisconsin Child Support	Preferred / Differentiating	1	Both; RAW preferred	Provides relevant state program context.