Job Summary:
The Heavy Haul Project Manager is responsible for providing direct daily oversite of heavy haul projects, overseeing all assigned projects in real time to ensure all loads are on schedule. Works with operations to ensure safe on time performance and call out any exceptions. with supervisors of supporting departments to ensure customer satisfaction of current and future transportation needs. This position directly reports to the Director of Heavy Haul.
Experience Requirements:
- Minimum 2 years Project Management experience or
- Minimum 2 years Transportation Management.
Essential Duties and Responsibilities: - Review the scope of the project to determine necessary capacity requirements to meet the customer’s needs.
- Work with internal and external customers to meet customer demands.
- Provides a hands-on approach in the day-to-day management of the heavy haul operations team.
- Supervises and monitors employee work assignments, workflow, work standards, accuracy, and productivity.
- Complete accurate dispatching of trucks to ensure that the flow of product in and out meets customer demands.
- Create project ship plans.
- Negotiate with transportation providers to obtain the best rates and service.
- Monitor shipments from pickup through delivery so that accurate, up-to-date information can be provided regarding any shipment (Track & Trace).
- Maintaining relationships established with carriers to ensure capacity and monitor service standards.
- Communicating effectively with carriers and team members.
- Update and maintain transportation management and operation systems.
- Prioritizes tasks and workload to focus on issues that directly impact quality and service performance.
- Provide complex problem resolution and swiftly implement the appropriate solutions.
- Utilize specialized industry and company computer systems and procedures, reference materials/documentation and personal industry knowledge to process client shipments.
- Participates in video and conference calls.
- Maintains regular, timely, and consistent attendance at work.
- Perform other duties as assigned.
Knowledge/Skills/Abilities: - Strong customer service (from a logistics background involving phone experience, pricing, and quotes)
- Knowledge of DOT regulations
- Knowledge of multi-state geography
- AS400, Monday Software, Fleetup experience
- Proficient with computer and Microsoft Office applications
- Excellent data entry/keyboard skills
- Strong interpersonal skills to effectively interact with internal and external customers.
- Excellent problem-solving skills with the ability to seek alternative solutions.
- Self-directed, displays initiative, and can work independently.
- Organizational and time management skills
- Ability to multi-task in a high-pressure environment
- Strong attention to detail with excellent follow-up
- Excellent communications skills, both written and oral
- A proven track record in service, attendance, and reliability
- Must be fluent in English.
Education and Experience Requirements: - High School Diploma/GED required.
- A BA/BS degree in Logistics or related field, or equivalent combination of education and work experience preferred.
|