Project Manager
The Project Manager will be responsible for planning, coordinating, and overseeing a variety of projects within the division, ensuring that deadlines are met, budgets are adhered to, and customer/client expectations are exceeded. This role requires strong organizational skills, knowledge of electronic repair processes, and a strong focus on team collaboration and optimization of workflow.
Key Responsibilities:
Project Planning & Management:
- Develop project plans, timelines, and schedules for projects.
- Set clear project objectives, milestones, and deliverables in collaboration with production, engineering, and management.
- Work with production to determine resource requirements, including labor, equipment, and materials, to meet output goals & project timelines.
Team Coordination:
- Coordinate with various teams including Technicians, Engineering, Operations, IT, Warehouse etc. to ensure efficient execution.
- Facilitate cross-functional communication and act as a liaison between team members and stakeholders to ensure alignment.
Workflow Optimization:
- Analyze and improve existing processes for diagnostics, repair, testing, and quality control to enhance throughput and performance.
- Implement best practices to streamline repair and refurbishment workflows.
Budget Oversight:
- Monitor costs, track expenditures, and identify cost-saving measures without compromising quality.
- Prepare updates on project financials for management review.
Client and Stakeholder Collaboration:
- Work closely with clients or business partners to understand requirements, provide updates on progress, and address any concerns.
- Ensure customer satisfaction by delivering updates on time.
- Manage daily / weekly communications with clients.
- Manage ad hoc client requests as needed.
- Manage change request with internal and client IT
- Develop & deliver weekly reporting
Risk Management:
- Identify potential risks and obstacles that could delay or hinder success.
- Proactively develop contingency plans to mitigate risks.
Quality Assurance:
- Ensure all repairs meet established quality standards and comply with relevant industry certifications and regulations.
- Monitor the testing process to ensure repaired products are fully functional and meet client expectations.
Reporting & Documentation:
- Track and report on program status, including key performance metrics, milestones, and challenges to senior management & client.
- Maintain comprehensive documentation of workflows, decisions, and outcomes for future reference and learning.
- Prepare presentations as needed including weekly review and quarterly business review.
- Must have excellent Excel and PowerPoint skills
Education / Experience / Requirements:
- Bachelors degree in business, engineering, electronics, or a related field (or equivalent work experience.)
- Proven experience (between three to five years) in project / program management, preferably within an electronics repair, manufacturing, or service-oriented environment.
- Certification in project management (e.g., PMP, Agile) is a plus.
- Solid understanding of electronic repair processes, including troubleshooting, diagnostics, debug, and testing.
- Strong leadership and team management abilities.
- Exceptional organizational and multitasking skills.
- Analytical thinking and problem-solving skills.
- Excellent communication and interpersonal skills to work with diverse teams and clients.
- Experience managing complex projects with tight deadlines and multiple stakeholders.
- Knowledge of safety protocols and compliance standards in electronic repair facilities.
- Familiarity with inventory management and supply chain processes is advantageous.
- Task oriented but must not lose sight of bigger picture.
To apply send your resume to ana@employeemagnets.com