| Location | Fort Wayne, IN |
Field Manager – Roles & Responsibilities
Essential Duties & Responsibilities
● Lead and manage the Field Team across pack-outs, deliveries, and on-site work; model safety, quality, and professionalism.
● Run the daily Field Huddle; set expectations, assign roles, and confirm priorities.
● Ensure accurate scanning, item handling, and job documentation (RestoreNet/WTA, photos, notes).
● Verify that iPads contain current scopes and job details; confirm team reviews each morning.
● Coordinate schedules, truck loads, and equipment readiness (PPE, dollies, blankets, pads, tool kits).
● Perform on-site quality checks; coach in the moment and document follow-ups.
● Communicate with Project Managers, Customer Experience, Operations Manager, and Warehouse on job progress and issues.
● Manage field supplies and inventory; coordinate with Operations Manager/Warehouse for replenishment and staging.
● Track performance and safety metrics; identify gaps and drive improvements.
● Maintain dress code and customer-facing standards; resolve field issues with empathy and urgency.
CRDN helps people pick up the pieces after a disaster. As a leading expert in textile, electronics, art, and contents restoration, we partner with homeowners, insurers, and contractors to restore belongings and peace of mind after fire, water, smoke, or storm events.