Market Research Project Manager (Contractor)
The Role
We're looking for an experienced market research Project Manager to work with our team on a contract basis. You'll help manage project operations across the full lifecycle, from pricing and feasibility, through programming and fielding, to close-out and invoicing, working across both quantitative and qualitative methodologies for clients in consumer, B2B, and public affairs research.
This is a contractor engagement, with the possibility of extension based on project needs.
RESPONSIBILITIES
Project Execution
- Manage the operations components of assigned market research projects end to end, owning feasibility, timelines, and invoicing coordination
- Coordinate with our in-house programming team on survey scripting, and test links and logic before launch
- Monitor fieldwork daily - completes, incidence, LOI, participation, and quota fill - and act early when metrics drift from bid
- Direct qualitative logistics for focus groups and IDIs, moderation, translation, and transcription
Vendor & Budget Management
- Manage sample providers, recruiters, and translation partners, holding them to bid metrics and quality standards
- Price projects and contribute to client proposals with vendor input
- Track budgets and costs, and monitor project profitability against internal targets
- Work with accounting on billing, AR/AP, and invoicing through project close
Collaboration & Quality
- Serve as the operational link between our research and strategy teams and everyone executing the work
- Give clear, proactive fieldwork updates and flag risks to timeline or feasibility before they reach the client
- Apply quality controls throughout the project lifecycle and coordinate with our data specialists on deliverables and tracker waves
QUALIFICATIONS
- 5+ years in market research project management or research operations, agency or supplier side
- Hands-on experience fielding market research studies - you've managed sample providers, read a live fieldwork report, and made the call to relax a quota or add a provider
- Working knowledge of qualitative fieldwork logistics: recruiting, screeners, moderation, transcription
- Comfort with survey platforms and fieldwork portals (Decipher/Forsta or similar); familiarity with data or dashboard tools such as Displayr is a plus
- Solid grasp of project pricing, budgets, and margin
- Multi-market or multi-language fieldwork experience is a plus
- Highly organized under pressure, with the judgment to escalate early and the autonomy to solve most things yourself
- Excellent written and verbal communication in English
- Bachelor's degree
Engagement Details
- Independent contractor engagement
- Location: NY/DC; hybrid, with a minimum of three days per week in office
- Must be authorized to work in the country where they are based