Job Summary
The Project Manager is responsible for the successful execution of high-end custom architectural millwork projects from award through final installation and close-out. This role works closely with Sales, Engineering, Production, and Installation teams to deliver complex, design-driven projects with precision, craftsmanship, and a best-in-class client experience.
The ideal candidate understands the demands of custom millwork in luxury hospitality and commercial environments, where quality, detailing, and coordination are critical to success.
Key Responsibilities
Client & Project Leadership
- Serve as the primary point of contact for clients, designers, general contractors, and ownership teams.
- Lead projects from handoff through completion, ensuring alignment with design intent, budgets, and schedules.
- Maintain clear, proactive communication with all stakeholders, documenting all critical decisions impacting scope, cost, or schedule.
Scope, Budget & Schedule Management
- Develop and maintain a comprehensive understanding of project scope, including custom fabrication requirements, materials, and finish specifications.
- Manage project budgets, identify risks early, and drive cost control throughout the lifecycle.
- Build and track detailed project schedules, including engineering, procurement, production, and installation milestones.
Preconstruction & Engineering Coordination
- Oversee field verification, site conditions, and dimensional control to ensure accurate shop drawing development.
- Collaborate closely with engineering to translate complex design concepts into fully coordinated, buildable shop drawings.
- Review and manage submittals, RFIs, and approvals with a focus on constructability and quality.
Custom Fabrication & Production Oversight
- Monitor project progress through production, ensuring adherence to design intent, material selection, and finish standards.
- Coordinate closely with production to address challenges specific to custom, one-off fabrication.
- Ensure compliance with AWI standards and Millex’s internal quality benchmarks.
Installation Management
- Coordinate installation schedules and site logistics with general contractors and field crews.
- Conduct site visits as required to oversee installation quality, sequencing, and issue resolution.
- Lead project kickoff meetings, site coordination, and punch list completion.
Change Management & Documentation
- Manage RFIs, change orders, and scope adjustments with clear documentation and cost/schedule impact tracking.
- Maintain organized project records, including all correspondence, approvals, and revisions.
- Deliver complete and professional close-out packages.
Quality Control
- Champion quality across all phases—from submittals to fabrication to final installation.
- Ensure all finished products meet high-end hospitality standards and client expectations.
Qualifications
- 5+ years of Project Management experience in custom architectural millwork, high-end casegoods, or specialty fabrication.
- Strong working knowledge of AWI standards, construction documentation, and shop drawing processes.
- Proven ability to manage complex, detail-driven projects in hospitality, multifamily, or commercial environments.
- High level of attention to detail with an understanding of materials, finishes, and fabrication methods.
- Excellent communication and organizational skills.
- Proficient in Microsoft Office; experience with project management or ERP systems is a plus.
- Self-driven with strong problem-solving capabilities and a commitment to accountability.
- Willingness to travel and work flexible hours as required to support project success.
- Ability to travel between office, factory, and job sites.