PROJECT MANAGER

Job Description - PROJECT MANAGER (419375)

Job Description

PROJECT MANAGER

Job Number:

419375

Description

JOB ANNOUNCEMENT

PROJECT MANAGER

DEPARTMENT OF FAMILY & SUPPORT SERVICES

Bureau/Unit: Homeless Division

Number of Positions: 1

(Additional vacancies possible pending budget approval)

Starting Salary: $91,788.00

Applications for this position will be accepted until 11:59pm on 10/27/2026

This role will manage complex, large-scale projects from planning through completion that support key departmental programs, initiatives, and operational priorities. Day to day, you will coordinate with internal staff, leadership, delegates, and other stakeholders to establish project goals, develop work plans and timelines, allocate resources, and ensure projects remain on track. You will serve as a primary point of contact for assigned projects, monitoring progress against key milestones, budgets, deliverables, and performance expectations. You will regularly analyze project activities, identify potential challenges or risks, and work with stakeholders to develop solutions and keep projects moving forward within established timelines and funding parameters. The position also involves overseeing delegate agencies to ensure services are delivered in accordance with contracts, specifications, and program requirements. Depending on the assignment, you may supervise staff by assigning and reviewing work, approving time off, and providing performance feedback and evaluations. A significant part of the role is bringing people and processes together. You will lead cross-functional teams, facilitate meetings, resolve issues, improve internal processes and procedures, and develop tools such as standard operating procedures and project tracking mechanisms to improve efficiency and performance. You will also prepare project updates and reports for leadership and stakeholders and coordinate the transition of projects into ongoing operations once major project objectives have been completed.

ESSENTIAL DUTIES

• Manages specialized and large-scale project(s) of significant size and scope that supports a departmental bureau, program, and/or initiative
• Functions as a technical specialist or expert level professional in a specific area related to project management and administration
• Works closely with the Homeless Outreach and Prevention Project Manager, Director and Senior Director on projects, establishing best practices for Outreach teams, and encampment data collection
• Prepares long-range project plans in coordination with stakeholders including the establishment of work plans and staffing for each phase of project(s)
• Consults with staff and consultants to determine the scope of services, budgets and specifications of projects
• Manages project(s) from inception to end
• Analyzes project proposals to determine the time frame, funding limitations and appropriate process for accomplishing project objectives and goals
• May manage staff, including but not limited to assigning and reviewing work, approving time off requests, and preparing performance evaluations
• Serves as the point of contact and liaison for project and program requirements
• Establishes timelines and implements processes to track and monitor progress, target, key objectives and milestones, and budgets for established projects
• Ensures that project goals and objectives of projects are accomplished within allocated time frame and funding parameters
• Plans, directs and controls the execution of all technical, fiscal and administrative functions of assigned project(s)
• Monitors services provided by contractors ensuring contract provisions meet program specifications
• Monitors project activities and resources to mitigate risks and maintain quality assurance processes
• Leads cross-functional teams to improve business strategies and performance with stakeholders
• Develops and contributes to process improvement (e.g., SOPs)
• Develops and implements project release plans (e.g., transfer of responsibility, ownership, and control) and reports on the progress of all project activities
• Participates on intradepartmental teams to plan, coordinate, and resolve issues
• Works with external agencies to ensure departmental projects adhere to regulatory requirements and internal policies and protocols
• Analyzes proposed and current project regulations and develops recommendations for implementation compliance
• Assists in the implementation of new technologies for projects
• Represents the department in cross functional partnerships

NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to positions within the class.

LOCATION: Department of Family & Support Services (DFSS)

Garfield Center 10 S. Kedzie

HOURS: 8:30 am - 4:30 pm, Monday - Friday

THIS POSITION IS EXEMPT FROM THE CAREER SERVICE

Qualifications

MINIMUM QUALIFICATIONS

Education, Training, and Experience

• Nine (9) years of work experience in project management or program coordination, OR
• Graduation from an accredited college with an Associate's degree PLUS seven (7) years of

project management or program coordination work experience, OR

• Graduation from an accredited college or university with a Bachelor''s PLUS five (5) years of

project management or program coordination work experience, OR

• Graduation from an accredited college or university with a Master's degree or higher PLUS four

(4) years of project management or program coordination work experience

Licensure, Certification, or Other Qualifications

• Project Management Professional (PMP) or other project management certifications preferred

NOTE: You must provide your transcripts or diploma at the time of processing

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral part of the interview will be selected.

Preference will be given to candidates with the following:

• Experience in the field(s) of homeless outreach, service delivery and/or housing
• Work experience within a large complex organization and/or public sector
• Experience establishing effective relationships with delegate agencies
• Contract Management experience

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity and Military Friendly Employer.

City of Chicago

Brandon Johnson, Mayor

Job Posting

: Oct 13, 2026, 12:01:00 AM |

Closing Date (Period for Applying) - External

: Oct 27, 2026, 11:59:00 PM

BU: 00 | Salary: $91,788.00/Annually

Pay Basis

:Yearly