Position Description
Project Manager/Rebuild Process Manager - Pulverizer Equipment
Position Title: Project Manager/Rebuild Process Manager
Department: Competitor Pulverizer Parts & Service
Reports To: Director, US Sales Reps and Competitor Pulverizer
Location: Work from Home with Home Office and Customer Site Travel as Required
Position Summary
The Product Manager/Rebuild Process Manager is responsible for the complete lifecycle management of pulverizer rebuild projects, from opportunity identification and quotation development through project execution, closeout, and financial performance. This role serves as the primary liaison between customers, field service teams, engineering, manufacturing, supply chain, and sales to ensure safe, profitable, and timely delivery of pulverizer rebuilds and associated aftermarket services.
The Rebuild Process Manager owns project scope definition, cost estimation, proposal development, scheduling, resource coordination, risk management, execution oversight, and customer communications. The position plays a critical role in driving customer satisfaction, operational excellence, and profitable growth within the pulverizer aftermarket business.
Key Responsibilities
Quotation and Opportunity Management
- Lead the development of technical and commercial proposals for pulverizer rebuild projects.
- Review customer specifications, inspection reports, outage schedules, and scope requirements.
- Conduct site assessments and participate in pulverizer inspections as required.
- Develop accurate labor, material, engineering, subcontractor, and equipment cost estimates.
- Coordinate with engineering and operations teams to define project scope and technical solutions.
- Prepare proposal packages including:
- Scope of work
- Technical recommendations
- Commercial terms and conditions
- Project schedules
- Risk assumptions
- Pricing and margin analysis
- Present proposals to customers and support contract negotiations.
- Maintain quotation tracking and forecasting information within CRM and business systems.
- Support sales teams in identifying rebuild opportunities and developing growth strategies.
Project Execution Management
- Serve as the project owner upon order receipt.
- Conduct project kickoff meetings with internal stakeholders.
- Develop detailed execution plans and schedules.
- Own and execute monthly product meetings
- Coordinate sourcing, manufacturing, engineering, field service, and logistics activities.
- Monitor project progress against:
- Budget
- Schedule
- Quality objectives
- Customer commitments
- Manage scope changes and associated commercial impacts.
- Lead regular project review meetings and status updates.
- Ensure timely escalation and resolution of technical, commercial, or operational issues.
- Oversee project documentation and reporting requirements.
Customer Relationship Management
- Act as the primary customer point of contact throughout project execution.
- Build trusted relationships with utility, industrial, and power generation customers.
- Provide regular progress updates during outage and rebuild activities.
- Manage customer expectations regarding schedule, scope, and deliverables.
- Address customer concerns and coordinate corrective actions when necessary.
- Support post-project reviews and customer feedback initiatives.
Financial Accountability
- Own project profitability from proposal through project completion.
- Develop and maintain project budgets and forecasts.
- Monitor labor utilization, material costs, and subcontractor expenses.
- Identify and implement opportunities to improve margins and operational efficiency.
- Review change orders and ensure proper commercial recovery.
- Support monthly financial reporting and revenue forecasting activities.
- Analyze project performance and identify lessons learned for future projects.
Technical Leadership
- Develop strong subject matter expertise in pulverizer systems and associated components, including but not limited to:
- Grinding rolls
- Grinding rings
- Journals
- Classifiers
- Pulverizer housings
- Gearboxes
- Coal piping systems
- Review inspection findings and recommend repair, rebuild, or replacement solutions.
- Coordinate with engineering teams to ensure technical compliance and quality standards.
- Support development of standardized rebuild processes and best practices.
Safety and Quality
- Promote a strong safety culture and ensure compliance with all company and customer safety requirements.
- Support outage planning and field execution activities with a focus on risk mitigation.
- Ensure all rebuild projects meet established quality standards and contractual requirements.
- Participate in root cause analysis and corrective action initiatives when required.
- Drive continuous improvement initiatives across the rebuild process.
Qualifications
Education
- Bachelor''s degree in Engineering, Business, Project Management, Industrial Technology, or related field preferred.
- Equivalent combination of technical experience and industry knowledge may be considered.
Experience
- 10+ years of experience in power generation, heavy industrial equipment, rotating equipment, boiler services, or aftermarket project management.
- Experience with pulverizer, mill, combustion, boiler, or balance-of-plant equipment preferred.
- Demonstrated experience preparing technical quotations and managing industrial projects.
- Experience supporting utility outage planning and execution is highly desirable.
Knowledge, Skills, and Abilities
Technical Skills
- Understanding of coal pulverizer systems and rebuild processes.
- Ability to interpret engineering drawings and technical specifications.
- Cost estimating and proposal development expertise.
- Project scheduling and resource planning.
- Contract and change order management.
- Proficiency with ERP, CRM, and Microsoft Office applications.
Leadership Skills
- Strong project management capabilities.
- Excellent communication and presentation skills.
- Customer-focused mindset.
- Ability to influence cross-functional teams without direct authority.
- Problem-solving and decision-making skills.
- Strong organizational and prioritization abilities.
Key Performance Indicators (KPIs)
- Quote win rate
- Proposal cycle time
- Project gross margin performance
- On-time project completion