Project Manager

Position Overview

We are seeking an experienced Project Manager, Strategic PMO to lead its Strategic Project Management Office within the AECO organization.

This individual will oversee a team of Senior Project Managers responsible for delivering complex, high-value enterprise customer engagements. The position requires someone who understands project delivery, can manage customer relationships at the executive level, and has experience leading teams while maintaining financial and operational accountability.

The ideal candidate will bring a combination of strategic thinking, hands-on delivery oversight, people leadership, and experience working within a Professional Services environment.

Key Responsibilities

PMO Leadership and Governance

• Lead, coach, and manage a team of Senior Project Managers.

• Establish project delivery priorities, performance expectations, and accountability.

• Maintain PMO governance, reporting standards, escalation procedures, and delivery processes.

• Identify opportunities to improve PMO operations, team effectiveness, and delivery consistency.

Enterprise Project and Customer Delivery

• Oversee complex enterprise customer implementations and strategic engagements.

• Monitor project scope, schedules, budgets, resources, and overall delivery performance.

• Manage customer escalations, project recovery plans, and delivery challenges.

• Build relationships with customer executives and internal business leaders.

Financial and Portfolio Management

• Monitor project budgets, revenue, margins, resource utilization, and financial forecasts.

• Evaluate portfolio performance and identify financial or operational risks.

• Work with Resource Management to address staffing and capacity needs.

• Provide senior leadership with meaningful reporting and recommendations.

People Management and Cross-Functional Collaboration

• Develop Senior Project Managers through coaching, feedback, and performance management.

• Partner with Professional Services, Customer Success, Sales, Product, Support, and Engineering.

• Promote clear communication, accountability, and consistent project delivery.