Project Manager

Responsibilities:

• Perform end-to-end management of a single or portfolio of projects with TCV 500K - ***Mn in deliverables based or outcome-based model.
• Ensure success and acceptance criteria of the project are met and customer satisfaction is enhanced.
• Identify key stakeholders and maintain positive business relationships among stakeholders.
• Maintain regular communication with customers, partners, and suppliers.
• Define activities, responsibilities, critical milestones, resources, skills needs, interfaces, and budget.
• Anticipate risks and manage them with suitable risk management strategies and contingency plans.
• Define and implement the governance model as per the project needs.
• Plan and implement metrics-driven management model and quantitatively assess project health.
• Orchestrate projects to develop or implement new processes to meet identified business needs.
• Build, manage, and nurture high-performing teams, providing individual and team mentoring.
• Adopt and build software engineering best practices which can be leveraged by other teams.

Requirements:

• Conduct requirements analysis, requirements elicitation, scope control, and scope prioritization based on customer needs.
• Drive the creation of common standards such as design documents and traceability matrix.
• Partner with the customer to define their requirements and manage customer expectations.
• Conduct impact analysis of any scope changes and negotiate with the customer for scope prioritization.
• Consolidate estimates at a solution level, evaluate risks, and validate estimates.
• Conduct resource planning at a project level based on project requirements.
• Identify and plan the end-to-end activities required to meet the project acceptance criteria.
• Proactively identify dependencies that might impact the project KPIs and closely track them.
• Identify internal and external stakeholders on the project and define the communication plan.
• Ensure the test approach is defined and agreed for the project and support system integration testing.
• Ensure and drive the process within the scope of the project and provide information during configuration audits.
• Create continuous quality improvement plans and define QA processes.
• Guide team members to conduct research to keep abreast of the key business environment and competitive landscape.
• Understand customer's technology landscape and map business requirements to technology requirements.
• Analyze profitability for the project and create a profitability sheet based on the resource plan.
• Define the pricing models for medium complex projects and conduct estimation for complex projects.
• Establish a KM plan and platform that can be leveraged by new joiners to the project.
• Comply with account management activities and drive towards the account management KPIs relevant for the project.
• Present the proposed solution to the customer highlighting the solution benefits and road map.
• Implement a framework to assess the skill level of the team and work with the team to define a skill enhancement plan.

Preferred Skills:

• Impact and influence, relationship building, and project strategy planning.
• Identify project risks and define action plans to manage.
• Communicate project progress to all relevant parties.
• Delegate tasks and manage team member contributions appropriately.
• Manage external, contracted resources to achieve project objectives.
• Optimize project portfolio timelines and delivery objectives.
• Assess project health using quantitative measures and change the course of action as needed.
• Collaborate with different techno-functional teams to ensure the right standards and practices are implemented.

Knowledge Examples:

• A project methodology, including approaches to define project steps and tools to set up action plans.
• Technologies to be implemented within the project and company business strategy and business processes.
• Development and compliance with financial plans and budgets.
• Structured project management methodologies (e.g., agile techniques).
• Estimation techniques, metrics analysis, and quantitative management.
• People management including goal setting, growth aspects, and coaching.