Project Coordinators

Announcement

Details

Open Date Requisition Number PRN45384B Job Title Project Coordinators Working Title Project Coordinator Academic Innovations Career Progression Track P00 Track Level P2 - Developing FLSA Code Administrative Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

Mon-Fri 8 am-5 pm, some nights or weekends as needed

VP Area Academic Affairs Department 02226 - UGS Academic Innovation Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range 54000-57000 Close Date 07/15/2026 Priority Review Date (Note - Posting may close at any time) 07/05/2026 Job Summary

Project Coordinators

It's time to build for change - not just respond to it. Rapid technological, social, and economic shifts are forcing us to reconsider higher education's value and structure. Student's needs are outpacing and outgrowing our existing education models. It's our ambition to reconstruct higher education so that it can adapt to changing demographics and ensure that every student has an exceptional educational experience.

We created the Academic Innovation + Intelligence Lab (A.I.I., or "A double i") to handle the details of innovation and implementation. Our cross-unit group drives steady, continuous change by creating and implementing viable interventions. We use careful research, deep data, and calculated interventions to clear a path for students to succeed. We investigate processes, explore new pedagogical approaches, test new technologies, and share our insights nationwide. Unified, we reduce the inequities that prevent us from delivering the best outcomes for every student.

Provide support to project management function, regardless of discipline (e.g., Construction, Engineering, Operations, Technical). Review project proposals, ensure projects adhere to contract language, and issue and track project amendment documentation. Perform technical support including project scheduling and planning, earned value management, budget review/cost analysis, and change of scope impact analysis. Communicate any issues, problems, or additional information to project managers and project stakeholders and recommend solutions. Monitor and evaluate project timeline and activity and report on progress to project managers and leadership.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

Project Coordinator, II

Provide support to project management function, regardless of discipline (e.g., Construction, Engineering, Operations, Technical). Review project proposals, ensure projects adhere to contract language, and issue and track project amendment documentation. Perform technical support including project scheduling and planning, earned value management, budget review/cost analysis, and change of scope impact analysis. Communicate any issues, problems, or additional information to project managers and project stakeholders and recommend solutions. Monitor and evaluate project timeline and activity and report on progress to project managers and leadership. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.

Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.

This is a Developing-Level position in the General Professional track.

Expected Pay Range: $54,000 - $57,000

Position Responsibilities

Chatbot Operations & Maintenance

• Support day-to-day operation of the campus chatbot ("Swoop") across 6+ university sites, EAB Navigate, and Utah360, including content updates, integrations, and routine maintenance.
• Conduct regular bot audits and help refine conversational workflows and escalation pathways to improve accuracy and student experience.
• Monitor system performance, flag issues, and assist with troubleshooting to keep the chatbot running reliably.

Technology Assessment & Implementation Support

• Help evaluate emerging tools and platforms related to student success, gathering information on fit, integration needs, and potential value.
• Assist with implementation and rollout of selected technologies in coordination with technical and administrative partners.

Student Team Coordination

• Coordinate a team of 5+ student employees, including assisting with hiring, onboarding, training, and scheduling.
• Provide day-to-day direction and support, and help foster student skill-building and ownership.

Cross-Campus Collaboration

• Work with 6+ departments to gather needs, share updates, and contribute to shared knowledge systems.
• Help communicate chatbot-related work across campus to support lab-wide visibility.

Student Research & Insights

• Assist in designing and conducting Listening Labs and related qualitative research (~23 hours this semester) on the student journey from admission to graduation.
• Analyze chatbot interactions and research findings, and help translate them into improvements to content and workflows.

Innovation Lab & Alliance Contributions

• Contribute to University Innovation Alliance (UIA) activities, including supporting implementation efforts, data collection, and reporting as needed.
• Support other Innovation Lab projects such as UGuide and UBot, assisting with development, testing, content, and improvement work across initiatives.

Continuous Improvement

• Help track metrics for system performance and student experience.
• Contribute to refining processes, escalation paths, and integrations as the system grows.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Project Coordinator, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.

Preferences Type Benefited Staff Special Instructions Summary Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • What is your highest level of completed education?

• None

• High School Diploma or Equivalent

• Associate Degree

• Bachelor's Degree

• Master's Degree

• Doctorate Degree

• • How many years of related work experience do you have?

• Less than 2 years

• 2 years or more, but less than 4 years

• 4 years or more, but less than 6 years

• 6 years or more, but less than 8 years

• 8 years or more, but less than 10 years

• 10 years or more, but less than 12 years

• 12 years or more, but less than 14 years

• 14 years or more

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents