Project Coordinator

Project Coordinator

Salary

$50,398.40 - $64,792.00 Annually

Location

City Hall, 730 Washington Avenue, Racine, WI

Job Type

Full-Time

Job Number

202600088

Department

City Development

Opening Date

09/11/2026

Closing Date

9/25/2026 11:59 PM Central

• Description
• Benefits
• Questions

Job Description

INTRODUCTION:

The Department of City Development actively works to enhance the community by expanding the tax base, attracting employment opportunities, improving the City's housing stock and the quality of life for its citizens.

POSITION PURPOSE:

Within the Department of City Development, under the direction of the Tax Increment Districts Manager, this position provides processing, administrative, and program support functions related to Tax Increment District (TID) programs, the administration of down payment and homeownership programs, and other City and departmental initiatives, including neighborhood improvement and revitalization efforts such as the Clean Sweep Program.

Essential Duties

• Administer homeowner Tax Increment District (TID) programs, including application intake and processing; responding to applicant, homeowner, and contractor inquiries; compiling and preparing program data; reviewing submitted documentation; coordinating contract preparation, routing, and execution; scheduling and coordinating inspections; maintaining program records; and conducting required mailings and outreach.
• Process applications and assist with down payment assistance, homeownership, and other incentive programs administered by the Department, including application intake and processing; responding to inquiries; compiling and preparing data; reviewing required documentation; coordinating contracts and signings; scheduling inspections; maintaining program records; and conducting mailings and outreach.
• Provide administrative support for commercial TID activities, including assisting with tracking development agreements, payment requests, project requirements, and communications with developers regarding project issues or outstanding requirements. Collect, organize, and maintain performance tracking information and coordinate payment schedules and related documentation with the Finance Department.
• Provide administrative and program support for City and departmental initiatives, including neighborhood improvement and revitalization efforts such as the Clean Sweep Program. Assist with project coordination, resident and contractor communication, scheduling, outreach, documentation, tracking, and other activities necessary to support successful implementation.
• Develop departmental graphics and informational materials, including mailings, social media graphics, website content and layouts, pamphlets, flyers, handouts, and other promotional or informational materials as assigned.
• Provide administrative support to Department operations, including scheduling meetings, ordering supplies, coordinating mailings and print orders, and communicating with the Department of Customer Service, City Clerk's Office, other City departments, and outside organizations as necessary.
• Respond to inquiries and requests from the public, contractors, developers, and other stakeholders, providing information and assistance with routine questions by telephone, email, and in person and routing more complex matters to the appropriate staff member.
• Process financial transactions using MUNIS Financial Software, including initiating requisitions, processing invoices, requesting checks, and maintaining supporting documentation as required.
• Cross-train and maintain a working knowledge of the functions and responsibilities of the Department's divisions in order to respond to general inquiries and accurately route requests to the appropriate division or staff member.
• Provide administrative and program support to other Department divisions and assist with special projects, programs, events, and City initiatives as assigned by the Tax Increment Districts Manager, Department Leadership, or other designated supervisory staff.
• Perform other related duties as assigned consistent with the responsibilities and functions of the position.

Qualifications

Knowledge, Skills, and Abilities Required

• Well organized and the ability to multi-task.

• Critical thinking, quick processing of complex situations, and problem-solving skills.

• Ability to become familiar with department functions, policies, procedures, and the departments relationship with other City departments and the City's overall operation.

• Ability to exercise discretion regarding matters that may be sensitive or confidential, such as information on applications and other inquiries.

• Ability to use professional soft skills daily to help external and internal customers.

• Working knowledge of Legistar Legislative Management Software, City Works Software and MUNIS Finance Software within 90 days of appointment.

• Working and proficient knowledge of Microsoft Office programs (Word, Outlook, Excel, PowerPoint, OneNote), plus the ability to create forms, templates, and office documents.

• Ability to establish effective working relationships with the public and colleagues through the exercise of good judgment, courtesy, and tact.

• Ability to learn and answer involved questions regarding departmental operations and procedures.

• Ability to understand, follow, and remember involved written and oral instructions, policies, and procedures, while performing tasks effectively and maintaining a high level of accuracy and attention to detail.

• Maintain a professional appearance, positive work ethic, and pleasant disposition towards all.

• Maintain a consistent, punctual, and reliable attendance record.

• Provide exemplary customer service to internal and external customers.

• Become an active and productive team member.

• Respect for your team and the diversity of its members.

Minimum Qualifications

• High school degree or equivalent
• 3 years of entry level customer service
• Ability to become a public notary
• A combination of education and experience from which the candidate attained the necessary knowledge, skills, and abilities can be considered for the position.

Preferred Qualifications

• Five (5)+ years of customer service experience

• Knowledge of Governmental operations

• Knowledge of basic construction principles and elements of a house

• Knowledge of basic accounting and financial practices

• Website design and content management

• Experience in managing social media accounts

• Understanding of graphic design principles and practices

• Ability to read, speak, and write in Spanish

Supplemental Information

The City of Racine is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

City Employee Benefits - 2026

• Health Insurance

• 92.5% of the Premium is paid by the City of Racine - either single or family.

• Centivo administers the PPO Plans that are offered. You can chose from two high-deductible health plans and one low-deductible health plan, with two different networks offered.

• CVS Caremark administers our prescription plan

• Payment of $50 per month to employees who waive health coverage

• Health Savings Account (H.S.A.)

• A Health Savings Account (H.S.A.) is a tax beneficial savings account that can be used in conjunction with a qualified High - Deductible Health Plan. The funds put into an H.S.A. may be used on future, eligible health care expenses without any taxation. The City makes a prorated, one-time contribution to an employee's Health Savings Account, with the amount of the contribution determined at the time of hire.

• The maximum contribution amounts are determined by the IRS each year.

• Racine Employee Health & Wellness Center

• The Employee Health and Wellness Center run by Ascension Wisconsin is available to you and your dependent(s) if enrolled in the medical insurance

• It provides comprehensive services including clinic visits, health coaching, and preventative exams and health screenings.

• Life Insurance

• City provides one unit equal to your annual earnings

• Employee may buy additional insurance - each unit is equal to your annual earnings.

• Maximum additional life insurance is four units; For a total of five (5) units at the maximum coverage.

• Cost depends on age and annual salary

• Spouse and Dependent Life Insurance is available - maximum coverage is $20,000 for spouse and $10,000 for dependents, cost is $3.20 per month or half for $1.60/month

• Pension

• Wisconsin Retirement System, the contribution rate for 2026 is 14.4% Funded 50% by the City of Racine and 50% by the employee.

• Rates can change per year depending upon what is approved through WRS.

• Vacation

• Less than 4 years of continuous service - 96 hours

• At least 4 years but less than 9 years of continuous service - 136

• At least 9 years but less than 14 years of continuous service - 176

• At least 14 years but less than 21 years of continuous service - 216

• At least 21 years of continuous service - 256

• You may carry over up to 80 hours into the next year.

• During the first calendar year of employment, new employees shall earn vacation on a prorated basis based on the new employee's start date.

• Holidays

• 13 paid holidays, 12 scheduled and 1 floating

• Sick Leave

• Accrues at the rate of 1 day per full month worked.

• Casual Days

• You can earn up to 4 casual days based off the amount of sick time that you have accrued.

• You are also eligible for an additional casual day if you use 16 hours or less of sick time in the preceding year.

• Dental Insurance

• MetLife administers our dental plan with two options available to employees (Basic plan or Advanced plan). Employees pay the premium with a pre-tax payroll deduction.

• The City of Racine pays for the Basic Employee premium if you are enrolled in the medical insurance.

• Vision Insurance

• Superior Vision administers our vision plan with one option. Employees pay the premium with a pre-tax payroll deduction.

• Flexible Spending Plans

• Medical and Dependent Care Flexible Spending Accounts administered by Health Equity.

• The maximum contributions are determined by the IRS each year.

• Short Term Disability Policy

• Automatically enrolled in a short-term disability insurance policy through MetLife, excludes Water and Wastewater Utility Employees.

• 70% of annual income, up to 13 weeks with a maximum benefit of $2,000 weekly.

• Employee Assistance Program

• The City of Racine offers an employee assistance program through Advocate Aurora.

• Parental Leave

• 320 hours of paid parental leave, if eligible for FMLA. Water and Wastewater Utility employees are eligible for 80 hours.

• Deferred Compensation

• Provided through Nationwide, Security Benefit (RPA/The Standard) or Wisconsin Deferred Comp.

• Supplemental Insurance

• Provided through AFLAC Funded by payroll deduction

• Accident, Hospital & Cancer policies are available

• Tuition Reimbursement

• $4,000 per year, or 80% of the employees total tuition cost, whichever is lower.

• Public Service Loan Forgiveness (PSLF)

• The PSLF Program promotes full-time public sector employment. Public Employees, may qualify for public service loan forgiveness after making 120 payments toward their student loans while working full-time in public service. This means that nurses, policeman, firefighters, public health, and government employees can be eligible for participation. The Forgiveness Program was designed uniquely to provide relief to those who are doing the best for our communities every day. To find out if you qualify for a forgiveness program call 866-706-5005.

• Wellness Incentive

• Employees, spouses, and retirees covered by the City health insurance plan who complete the Wellness Incentive requirements are eligible to receive $200, spouses receive $100.

• Fitness Reimbursement

• Employees, spouses, and retirees covered by the City health insurance plan are eligible for 50% reimbursement of their annual membership fee up to a maximum of $200 per household.

• Reimbursement also includes fitness classes and weight reduction programs.

• City of Racine Residency

• City of Racine employees that are non-represented are eligible for a 4% per hour pay differential if you provide proof that you are City of Racine resident.

• City of Racine residency pay differential rates are different for:

• Racine Police Association - 3% differential rate

• Local 321 Firefighter Union - 3% differential rate

• Transit Union - 2% differential rate

• You can receive additional City contribution into your H.S.A. account if you are a City of Racine Resident. Residency contributions are based on what

Additional information about the City's comprehensive benefits package can be found on the following website; Active Employees - City of Racine - Human Resources Department

01

What is your highest level of education?

• High School Diploma or Equivalent
• High School Diploma or Equivalent with Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate (PHD)
• None

02

How many years of customer service experience do you have?

• I do not have this experience
• 1 year or more, but less than 3 years
• 3 years or more, but less than 5 years
• 5 years or more, but less than 7 years
• 7 years or more, but less than 10 years
• 10 years or more

03

How many years of experience do you have with Microsoft Office (Microsoft Word, Microsoft Excel, etc.)?

• Less than 1 year
• 1-2 years
• 3-4 years
• 5 or more years
• None of the Above

04

Please describe your experience providing front-counter customer service.

05

How many years of experience do you have with processing contracts, including tasks such as routing, reviewing, coordinating signings, or managing contract-related documentation?

• None
• 1-2 years of experience
• 3-4 years of experience
• 5 or more years of experience

Required Question

Employer City of Racine

Address 730 Washington Avenue

Room 204

Racine, Wisconsin, 53403

Phone 262-636-9175

Website https://cityofracinewi.gov