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Project Coordinator

Benjamin Franklin Plumbing

  • Bethlehem, Pennsylvania
  • 30+ days ago

    Highlights

    Our training programs include Technical Training, Virtual technical training, communications, sales, and more! This position involves managing customer service interactions, organizing projects systematically, and overseeing dispatching logistics.

    Numbers & Facts

    LocationBethlehem, Pennsylvania
    IndustryConstruction - Residential & Commercial/Office
    Company Size50 to 99 employees
    Websitehttps://www.benjaminfranklinplumbing.com/dover/

    Description

    Benefits:
    • Dental insurance
    • Opportunity for advancement
    • Training & development
    Job Title: Project Coordinator
    Company Overview:
    Ascend is a rapidly growing company dedicated to meeting the construction needs of businesses across the US. We offer an exciting opportunity to join our team at a pivotal stage in our development.

    Job Summary:
    As a Project Coordinator, you will assist with planning, coordinating, and executing construction and property maintenance projects. This position involves managing customer service interactions, organizing projects systematically, and overseeing dispatching logistics. You will ensure seamless communication between project managers, contractors, and clients.

    Key Responsibilities:
    • Serve as the primary point of contact for clients, addressing inquiries and concerns with professionalism
    • Develop and maintain detailed project schedules (from acceptance to completion) using Cloud-based CRM
    • Keep comprehensive and detailed documentation of projects
    • Provide clear and accurate updates on project progress, timelines, and changes to stakeholders
    • Ensure client satisfaction by meeting or exceeding expectations with high-quality results
    • Address and resolve customer complaints or issues promptly
    • Perform other duties as assigned

    Essential Qualifications:
    • Highly organized with strong attention to detail and exceptional time management skills
    • Excellent written and verbal communication skills in English- with active listening capabilities
    • Self-motivated and driven to succeed
    • Ability to work under pressure and manage multiple priorities
    • Strong analytical and problem-solving skills
    • Tech-savvy with proficiency in computer programs, data entry, and a typing speed of 40 WPM
    • Ability to work collaboratively within a team environment
    • Composed and calm, particularly in emergencies
    • Knowledge of construction, HVAC, and/or property maintenance (preferred but not required)
    • Experience with contractors, dispatching, or project management (preferred but not required)

    Compensation:
    • $20-25 per hour
    • Medical and Dental insurance
    • Paid Time Off

    Job Details:
    • Full-time
    • Monday-Friday, 8 am-5 pm or 12 pm-8 pm (with after-hours coverage as needed)
    • In-office location: 1455 Valley Center Parkway, Suite 200, Bethlehem, PA 18017
    Don’t miss out on this exciting opportunity to grow with us as we expand our company. Apply today to begin your career with Ascend!
    Job Type: Full-time
    Work Location: In person
    Compensation: $20.00 - $25.00 per hour




    Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits.  All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

    About Company

    📍Address: 4282 North Dupont Highway, Dover, DE 19901

    ☎Phone: +1 (302) 613-0703

    Benjamin Franklin Plumbing of Dover, DE is a full-service plumbing company offering emergency repairs, system installations, and preventative maintenance throughout Delaware. Our experienced team specializes in tankless water heater installation, water heater repair, drain cleaning, sewer inspection, faucet and toilet repair, garbage disposal repair, and more. We’re available 24/7 for emergency plumbing services, ensuring that your needs are met promptly and professionally.

    With offices in Dover, Wilmington, and Milford, we proudly serve Kenton, Odessa, Clayton, Cheswold, Woodside, Viola, Felton, Hartly, Smyrna, Houston, Marydel, Magnolia, Townsend, Frederica, and St Georges. Contact us today for reliable and efficient plumbing solutions.

     

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