Project and Program Management - Program Manager Tech 1

Job#: 3044124

Job Description:

Project Manager Tech 1 (Contract) - Microsoft Discovery

Overview

Microsoft is seeking a Project Manager Tech 1 to support the rapidly growing Microsoft Discovery ecosystem. This role sits at the intersection of AI, scientific computing, community engagement, technical enablement, and program operations. The successful candidate will serve as an extension of the Microsoft Discovery team, helping build, maintain, and scale community repositories, scientific assets, customer-facing content, and partner onboarding experiences.

This is an exciting opportunity to work with some of Microsofts most advanced AI-driven technologies, supporting customers and partners who are leveraging agentic AI, scientific workflows, and emerging discovery platforms to accelerate innovation.

Location: Remote (U.S.)

Work Authorization: Vendor/Contract Position

Work Hours: Flexible to accommodate multiple time zones (±2-3 hours)

Travel: Minimal to none

Role Summary

The Project Manager Tech 1 will drive operational excellence across three primary workstreams:

• Community Repository Operations, Growth, and Reporting (50%)
• Customer & Partner Technical Onboarding, Enablement, and Support (40%)
• Technical Content Creation and Customer Education (10%)

This role combines program management, technical coordination, repository administration, content development, and customer support responsibilities. The ideal candidate is highly organized, technically curious, comfortable working with GitHub and AI technologies, and passionate about enabling scientific and technical communities.

Key Responsibilities

Community Repository Operations, Growth & Reporting (50%)

• Manage and maintain customer-facing GitHub repositories and community assets.
• Organize repository structure, content, and governance processes.
• Support onboarding and review of community-contributed content.
• Maintain repository documentation, contribution workflows, and operational standards.
• Track repository health, contribution readiness, and adoption metrics.
• Produce operational reports and performance insights.
• Identify process improvements to increase community engagement and asset discoverability.
• Recommend enhancements to repository governance and contribution experiences.

Scientific Assets & Samples

• Curate scientific workflows, agents, skills, and reusable technical assets.
• Create and maintain starter kits, sample packages, and reference implementations.
• Improve usability, organization, and discoverability of existing scientific content.
• Ensure documentation remains accurate, current, and customer-ready.
• Support validation and publishing of contributed community assets.

Content Creation & Customer Enablement (10%)

• Create blogs, tutorials, videos, technical guides, and onboarding materials.
• Develop customer-facing learning content and technical documentation.
• Translate complex technical concepts into easy-to-understand educational materials.
• Support workshops, demonstrations, and enablement sessions.
• Contribute to customer and partner success through impactful educational resources.

Customer & Partner Technical Onboarding, Enablement & Support (40%)

• Support onboarding activities for partners adopting Microsoft Discovery.
• Assist with prerequisite reviews, access readiness, environment setup, and onboarding tracking.
• Help validate workflows, agents, skills, datasets, and reusable assets prior to publication.
• Troubleshoot onboarding and integration challenges.
• Coordinate escalations with Microsoft engineering teams and subject matter experts.
• Create onboarding playbooks, troubleshooting guides, known issue documentation, and repeatable onboarding patterns.
• Triage customer and partner questions related to community assets and technical implementation.
• Track recurring issues and identify opportunities to improve onboarding experiences.

Support Operations

• Investigate issues impacting community repositories and contributed assets.
• Coordinate resolution efforts across stakeholders and technical teams.
• Help unblock customer and partner adoption scenarios.
• Monitor customer feedback and recommend operational improvements.

Typical Day in the Role

A typical day will include:

50% Community Repository Operations, Growth & Reporting

• Reviewing and triaging GitHub issues and pull requests.
• Maintaining repository assets and contribution workflows.
• Supporting community contributors and repository governance activities.
• Analyzing usage metrics, adoption signals, and engagement trends.
• Developing reports and recommending improvements.

40% Customer & Partner Technical Onboarding, Enablement & Support

• Assisting partners with onboarding activities and environment setup.
• Troubleshooting repository integration and technical enablement challenges.
• Coordinating with Microsoft engineering and product SMEs to resolve blockers.
• Validating contributions and technical assets prior to publication.
• Tracking and escalating partner issues.

10% Content Creation

• Creating technical blogs, tutorials, onboarding guides, and documentation.
• Updating learning materials and support content.
• Contributing to workshops, demonstrations, and enablement activities.

Required Qualifications

Minimum Qualifications

• 1-2+ years of experience managing or supporting GitHub repositories.
• 1-2+ years of experience working with software engineering practices.
• 1-2+ years of experience in project/program management, technical coordination, or support operations.
• Basic understanding of AI/LLM technologies and machine learning concepts.
• Familiarity with APIs, MCP (Model Context Protocol), or similar integration technologies.
• Experience working with technical documentation and process management.
• Strong written and verbal communication skills.
• Ability to work independently in a remote environment.

Preferred Qualifications

• Experience with scientific computing or computational science.

• Exposure to machine learning, simulations, research environments, or scientific software.

• Knowledge of version control systems and GitHub workflows.

• Familiarity with agentic AI concepts and AI-powered developer experiences.

• Experience creating technical enablement content such as:

• Blogs

• Tutorials

• Videos

• Customer onboarding guides

• Documentation

• Workshop materials

• Experience supporting customers, partners, developers, researchers, or technical communities.

Ideal Candidate Profile

The ideal candidate brings a combination of:

• Technical curiosity and problem-solving ability.
• Experience working with GitHub repositories and contribution workflows.
• Exposure to scientific computing, computational research, simulations, or machine learning.
• Understanding of emerging AI and agentic AI technologies.
• Strong customer-facing communication skills.
• Experience translating complex technical concepts into approachable content.
• Ability to coordinate across multiple stakeholders and technical teams.
• Passion for community building, technical enablement, and helping users succeed.

Candidates should be prepared to discuss prior projects involving:

• Software development
• Scientific or research-based applications
• Machine learning solutions
• Simulations or computational workflows
• GitHub portfolios and open-source contributions

Performance Metrics

Success in this role will be measured through:

• Number of customer and partner issues successfully unblocked.
• Repository operational health and maintenance quality.
• Contribution readiness and onboarding effectiveness.
• Adoption and engagement metrics.
• Content quality and technical enablement effectiveness.
• Timeliness and quality of reporting deliverables.
• Stakeholder and partner satisfaction.
• Overall support of Microsoft Discovery community growth objectives.

Why Join This Team?

• Work directly with cutting-edge AI technologies and agentic AI innovations.
• Help shape the future of the Microsoft Discovery ecosystem.
• Collaborate with Microsoft engineering, scientific, and product experts.
• Gain exposure to emerging applications of AI in scientific research and discovery.
• Contribute to a growing technical community that is building next-generation workflows, agents, and AI-powered solutions.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Remote:

Yes

Location:

Redmond, WA, US

Job Type:

Date Posted:

July 28, 2026

Pay Range:

$35 - $43 per hour

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