Overview:
At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.
As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.
For eligible employees, benefits include:
Competitive compensation & benefits
Medical, dental, vision
Company-paid life insurance
Flexible spending accounts
403(b) retirement plan
Why VCC?
• Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.
• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.
• A robust training & development culture to help you grow and advance your career.
• A workplace built on respect, collaboration and passion for care.
Responsibilities:
What You'll Do
Provides administrative and programmatic support to one or more programs. Implement and monitor project workplan including documentation and data collection, participant engagement, and adherence to program requirements.
- Perform quality-assurance activities, including audits and review of program documentation.
- Conduct routine reviews of program tracking systems to monitor completeness, accuracy, and compliance with program requirements.
- Maintain program databases, tracking tools, and other administrative systems to ensure information is current, complete, and accurate.
- Provide administrative follow-up and technical support to program staff related to documentation and other program and VCC requirements.
- Assist with the development, maintenance, and organization of program forms, procedures, resource materials, and other program documentation.
- Maintain familiarity with VCC programs and services, and community resources to support referrals, and linkages for participants.
- Coordinate participant screening, intake, enrollment, and referral tracking.
- Conduct outreach, engagement, and follow-up activities with youth, families, referral partners, and other stakeholders to support participant enrollment, engagement, and retention.
- Utilize youth development, peer support, trauma-informed, and strengths-based approaches when engaging participants and supporting program activities.
- Participate in program meetings and other activities necessary to support effective program operations.
- Perform other duties as assigned
Qualifications:
Minimum Qualifications
- Associate degree in health education, social services, human services, behavioral sciences, education, youth development, or a related field, or an equivalent combination of education and relevant experience.
- Experience with Microsoft Excel, electronic records, databases, and/or other program data-tracking systems.
- Demonstrated ability to organize and maintain accurate records, manage multiple priorities, track deadlines, and follow through on assigned responsibilities with attention to detail.
- Ability to review information for completeness and accuracy, identify discrepancies or missing information, and appropriately follow up to resolve outstanding items.
- Experience working with youth, families, underserved communities, and/or populations served by the program.
Preferred Qualifications
- Bachelor's degree in health education, public health, social work, psychology, sociology, education, human services, or a related field.
- Experience working in youth mentoring, juvenile justice, violence prevention, behavioral health, community health, or youth development programs.
- Experience training, coaching, or providing technical guidance to direct service staff or volunteers.
- Knowledge of community resources and services available to youth and families.
- Bilingual English/Spanish
Required Skills/Knowledge/Abilities
- Ability to present information effectively both orally and in writing to individuals and groups from various cultural, ethnic and educational backgrounds
- Ability to interact with all VCC personnel and the public in a professional manner
- Experience/familiarity with computers, business e-mail, communication systems, data entry skills and internet search capabilities; basic knowledge in Microsoft Office products, specifically Word and Excel
- Ability to work independently, take initiative and be proactive
- Ability to analyze, prioritize and meet deadlines
- Ability to track and manage time effectively
- Ability to plan and facilitate internal and community meetings
- Ability and willingness to meet the organization’s attendance and dress code policies
- Ability to handle confidential materials and information in a professional manner
- Excellent customer service skills and commitment to providing the highest level of customer satisfaction
- Good verbal and written skills necessary for communication with patients/clients, clinicians and other staff
Pay Range
- $24.00 - $26.00 Depending On Experience