Program Support Specialist - Staff

About Us

Savannah State University established in 1890, is the first public historically black college or university in the state of Georgia and the first institution of higher learning in the city of Savannah. The universitys students select majors from five colleges:

• Business Administration
• Education
• Engineering and Computing
• Media, Arts, and Communication
• Science and Humanities

The campus is by far the most picturesque in the state of Georgia. The moss-laden sweeping oak trees, expansive marsh and historic architecture create a resplendent yet tranquil atmosphere. Beneath the beauty and splendor is a vibrant residential campus bursting at the seams with the vim and vigor of quality collegiate life: relevant academic majors, engaging lectures, cutting-edge research, quality student-faculty engagement and a nurturing environment.

Job Summary

The Program Support Specialist is the primary/front office point of contact as well as the travel/virtual workshop coordinator for the office. The Program Support Specialist greets and responds to in-person, phone and email inquiries directed to the Center for Professional Excellence (CPE) as well as assists students, faculty, staff and visitors. This position also manages incoming and out-going correspondence and assists the Office of Academic Affairs with coordination of meeting space. Work is performed using a high degree of flexibility and operating in a fast paced, high volume office. The incumbent may be required to perform job-related tasks not specifically delineated in this description.

NOTE: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required eligibility verification form upon hire. This position does not offer sponsorship for employment visas. This position is grant funded and continued employment is contingent upon the availability of funding.

Responsibilities

• Provide exceptional customer service while performing administrative support functions
• Review all requests submitted to ensure compliance before Title III Director approval
• Responsible for submitting all requests for the office for purchases, supplies, travel, etc.
• Compose, type, edit, and distribute a variety of correspondence, presentations and office publications
• Maintain office calendar, schedule meetings, prepare agendas and meeting minutes
• Maintain filing systems and tracking system/logs
• Assist in developing and disseminating Title III quarterly newsletters
• Responsible for the CPE webpage and the required updates and maintenance
• Responsible for updates to all Title III forms and handbooks
• Maintain inventory of office supplies and equipment
• Assist with annual grant applications and submission (collection of data, formatting, editing, etc.) to the Department of Education
• Serves as liaison for the Title III office between Purchasing, Fiscal Affairs, faculty and staff
• Assist Title III activity directors and their staff with submitting requests and responding to inquiries in a professional manner
• Assist with training Title III personnel on policies and procedures and develop internal processes that can strengthen the program
• Assist with data collection as needed for internal progress reports and tracks completion of Title III internal reports (time & efforts, quarterly progress reports, etc.)
• Compiles data to assist the Program Director with completion and submission of Title III annual performance reports
• Conducts annual equipment inventory site visits, tagging and tracking of Title III equipment
• Coordinates external evaluation review
• Assists with supervising duties of student assistants

Required Qualifications

• Bachelors degree
• Five (5) years of office related (ex. administrative assistant, event organizer, administrative clerk, community engagement professional, graphic designer, etc.) experience
• Must possess high ability in follow-through, effective customer service and office organization
• Advanced skills in Microsoft Office applications (Charts, pivot tables, etc.) as well as additional web-based open source applications

Proposed Salary

The proposed salary for this position is $45,000.00 annually.

Knowledge, Skills, & Abilities

• Knowledge of Board of Regents and Savannah State University policies and procedures
• Skills in positive communication, organizational and time management
• Skills in being customer-friendly and possess good interpersonal skills to interface with all levels of internal and external stakeholders
• Ability to maintain constructive and cooperative working relationships with others
• Ability to cooperate with fellow employees as a team member
• Ability to multi-task, attention to detail and prioritize projects
• Ability to process information and forms requiring accuracy and thoroughness
• Ability to complete all assigned tasks and projects with deadlines
• Ability to communicate effectively both verbally and in writing
• Must be customer-friendly and possess good interpersonal skills to interface with all levels of internal and external stakeholders
• Ability to work independently and use good judgment

Apply Before Date

Review of applications will begin upon receipt. For best consideration, apply by June 26, 2026.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources at hr@savannahstate.edu. For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

At Savannah State University, five core values shape everything we do:

• Belonging - Building a community where all voices are valued and respected.
• Collaboration - Working together across disciplines and communities for shared success.
• Discovery - Pursuing knowledge, research, and exploration that expand horizons.
• Excellence - Committing to superior achievement in every endeavor.
• Resilience - Rising stronger through challenges with determination and adaptability.

These principles guide our culture, inspire our teams and define the kind of workplace we strive to build; one where every individual can thrive, contribute, and grow.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Savannah State University, as determined by Savannah State University, its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individuals age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individuals protected status; nor shall any individual be given preferential treatment because of the individuals protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

All employment processes and decisions, including but not limited to hiring, promotion, and tenure, shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for all such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the individual is being considered. At the core of any such decision is ensuring the institutions ability to achieve its mission and strategic priorities in support of student success.

For questions or more detailed information regarding this policy please contact the Savannah State University, Office of Human Resources at hr@savannahstate.edu. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Office of Human Resources at hr@savannahstate.edu.

Special Applicant Instructions

• Applicants must include a list containing the name, e-mail address and telephone number for three (3) professional references (e.g. supervisor, mentor, colleague).
• Applicants must upload transcript(s) with the application. Unofficial are acceptable. Official transcript(s) required upon hire.