Sign upLog in

Program Support Specialist / HR Workforce Center Operations

MMC Group

Abilene, TX

Apply
JOB DETAILS
SALARY
$18 Per Hour
SKILLS
Administrative Skills, Auto Insurance, Business Support, Communication Skills, Community Support, Contact Management, Customer Relations, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Documentation, Driver's License, English Language, Health Plan, High School Diploma, Interpersonal Skills, Maintain Compliance, Microsoft Excel, Microsoft Management Console (MMC), Microsoft Office, Microsoft Word, Multilingual, Multitasking, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Small Business, Spanish Language, Team Player, Willing to Travel, Workforce Management, Writing Skills
LOCATION
Abilene, TX
POSTED
2 days ago
Program Support Specialist
Pay Rate:$18.00 per hour
Location: Abilene, TX 79602
Schedule: Monday through Friday, 8:00 AM – 5:00 PM
Start Date: As soon as possible
Assignment Duration: Temporary, with the potential for extension based on business needs and performance
 
Are you passionate about helping your community and supporting workforce development programs? We are seeking a Program Support Specialist to provide operational and administrative support for workforce services while delivering outstanding customer service to program participants and staff.
 
This is an excellent opportunity for organized, detail-oriented professionals who enjoy working with people, maintaining compliance, and supporting programs that connect individuals with employment resources.
 
What You'll Do
As a Program Support Specialist, you will play an important role in supporting workforce center operations by:
  • Review compliance reports to ensure program requirements are met
  • Monitor customer contacts and communications for program compliance
  • Coordinate and track required participation hours
  • Maintain accurate customer documentation and case files
  • Participate in customer hearings and prepare supporting documentation
  • Assist with identifying opportunities to improve workforce services
  • Support workforce center staff with daily operational activities
  • Provide exceptional customer service to workforce program participants
  • Maintain accurate records while ensuring confidentiality
  • Perform additional administrative and program support duties as assigned
 
Qualifications
We're looking for candidates who have:
  • High School Diploma or GED required
  • At least one year of relevant administrative, customer service, workforce, or program support experience preferred
  • Bilingual English/Spanish skills strongly preferred
  • Knowledge of workforce development programs is a plus
  • Strong customer service and interpersonal skills
  • Excellent verbal and written communication skills
  • Strong organizational skills with exceptional attention to detail
  • Critical thinking and problem-solving abilities
  • Proficiency with Microsoft Office, including Word and Excel
  • Ability to build positive working relationships with coworkers, management, community partners, and the public
  • Ability to manage multiple priorities while maintaining accuracy
 
Additional Requirements
  • Valid driver's license
  • Proof of automobile insurance
  • Safe driving record
  • Ability to travel locally as needed
 
Work Environment
This position is primarily office based and may require:
  • Sitting and standing for extended periods
  • Walking throughout the workday
  • Occasional bending and lifting up to 10 pounds
  • Local travel as needed
  • Flexible hours on occasion to support business needs
 
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
 
Compensation
  • $18.00 per hour
  • Full-time schedule
  • Monday through Friday
  • 8:00 AM – 5:00 PM
 
Join Us?
  • Make a meaningful impact by supporting workforce development programs
  • Stable weekday schedule
  • Collaborative and mission-driven work environment
  • Opportunity to build valuable experience in workforce services and program administration
  • Potential for assignment extension based on performance and business needs
 
If you are organized, customer-focused, and committed to helping others succeed, apply today to join our team as a Program Support Specialist!
 
 Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job!

MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

About the Company

M

MMC Group