Program Support Assistant

Program Support Assistant

Salary

$17.64 - $25.67 Hourly

Location

Ames - 50010 - Story County, IA

Job Type

Full-time

Job Number

27-01211

Agency

645 Iowa Department of Transportation

Opening Date

10/28/2026

Closing Date

11/8/2026 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Julie Johnson - Julie.Johnson@iowadot.us

• Description
• Benefits
• Questions

Job Description

As part of the Iowa Department of Transportation, you'll help advance our mission of Making Lives Better Through Transportation while modeling our five core values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception. The Iowa DOT is seeking a Program Support Assistant to help support this work.

Location: Ames, IA

Shift Requirements: Monday-Friday, 8:00 am-4:30 pm; flexible schedule available

What You'll Do:

• Administrative Coordination & Support

Provide day-to-day administrative support for financial, equipment, purchasing, software renewal, and project-related activities. Coordinate information and activities across multiple stakeholders and ensure routine administrative processes are completed accurately and timely.

• Data Management & Reporting

Enter, update, review, and validate information in computerized systems and prepare recurring reports and tracking tools. Maintain accurate records and organize information so it can be readily accessed and used by staff and leadership.

• Tracking & Follow-Up

Maintain tracking systems for equipment requests, purchases, software renewals, and other assigned activities. Monitor deadlines and aging items, identify outstanding actions, and follow up with appropriate staff to keep work moving forward.

• Meeting & Communication Support

Coordinate meetings, prepare reports and supporting materials, document action items, and communicate information to finance teams, portfolio coordinators, project sponsors, and other stakeholders.

• Process Support

Follow established procedures for Workday transactions, purchasing activities, software renewals, and related administrative processes. Identify missing information or potential issues and routes items for appropriate resolution.

As a State of Iowa employee, you will be eligible for the following benefits:

• Competitive pay and benefits package including health, dental, flexible spending, and life insurance
• Insurance benefits start the first month following 30 days of employment and costs can be reviewed here.
• Opportunities for professional growth and development.
• Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.
• Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match
• Optional 401A plan with employer contributions.
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).

We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website!

You have the freedom to flourish in Iowa - Apply now!

Iowa DOT complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the EEO & ADA Officer at 515-689-1009 or via email at amy.weerheim@iowadot.us.

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• One year of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.

For more information click on this link to view the job description

Additional Qualification Requirements

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator. Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you have one year of full-time work experience in clerical or a closely related work area?

• Yes
• No

04

How many months of COMBINED post high school course work AND full-time clerical work experience do you have?

• No full-time clerical work experience and specified education to a combined total of less than six months
• Six months to less than one year of the combined clerical work experience AND specified education
• One year or more of the combined full-time clerical work experience and specified education

05

Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1?

• I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1
• I am NOT a current permanent State of Iowa executive branch employee
• I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1

06

Describe the factors that have led you to be interested in becoming a Program Support Assistant at the Iowa DOT. What are some of the aspects of this job you are excited about?

07

Tell us about a time when you had to juggle multiple tasks or projects simultaneously. How did you stay organized and move the projects forward?

Required Question

Employer State of Iowa

Agency 645 Iowa Department of Transportation Address 800 Lincoln Way

Ames, Iowa, 50010

Website https://iowadot.gov/careers/