Program Support Analyst II

Xtreme Solutions

Washington, District of Columbia

JOB DETAILS
SKILLS
Analysis Skills, Business Processes, Communication Skills, Contract Management, Operational Support, Performance Analysis, Policy Analysis, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Project Development, Project Evaluation, Project/Program Management, Technical Support, Training/Teaching
LOCATION
Washington, District of Columbia
POSTED
30+ days ago

Job Title: Program Support Analyst II

Report to: Contract Supervisor

Customer: Department of State

Location: 600 19th Street NW, Washington, DC 20006

Classification: Exempt

GS Equivalent: GS-12 Step 1

This position is located in the Office of Program Management & Operational support and serves as an active participant in analyzing management information on the regional and program performance, to include project development and implementation; technical assistance; and monitoring and assessment of project performance to provide support to Passport Service executive, program, and field offices.

  • Analyze information obtained from weekly/monthly reports, and other audits or validation studies to identify overall business process strengths and problems.
  • Analyze workload productivity information and identifying production/productivity performance problems.
  • Make recommendations for problems resolution or enhanced production/productivity.
  • Analyze policies and procedures for accuracy.
  • Coordinate operational initiatives that require the involvement of multiple agencies/centers or regions and external Directorate offices.
  • Perform management and program analyses.
  • Establish/maintain cooperative working relationships with coworkers and officials representing organizations within and outside the Department's Bureau of Consular Affairs.
  • Communicate effectively both orally and in writing to include presenting information at meetings and drafting and editing policy/decision papers for management, and providing assistance and training.
 

About the Company

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Xtreme Solutions

Xtreme Solutions is an information technology services & solutions provider that is passionate about helping our clients become more innovative and efficient through the application of the latest information technologies.  We also provide professional services utilizing our certified subject matter experts.  Xtreme Solutions is a woman owned (WOSB), service disabled veteran owned small business (SDVOSB) and is also 8(a) & 8(m) SBA Certified with a GSA IT Schedule 70 contract (GS-35F-0112Y).  XSI provides exceptional, quality solutions to businesses of all sizes across a broad range of industries within the commercial, government, and academic sectors.  We analyze business processes and design and implement secure, integrated information management systems and services which comply with applicable regulations using our proven business process engineering, modeling techniques, and enterprise architecture methodologies. We are committed to exceeding our customers’ expectations for quality, responsiveness, and professional excellence and we maintain the highest standards of ethical behavior and professional integrity.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Computer/IT Services
FOUNDED
2012
WEBSITE
http://www.xsolutionsinc.com