Program Supervisor I - Intake Coordinator - Byrd Unit (024772)

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JOB SUMMARY

Performs routine administrative and supervisory program work. Work involves assisting in establishing program goals and objectives; assisting in developing program guidelines, policies, and procedures; assisting in developing schedules, priorities, and standards for achieving program goals; assisting in evaluating program activities; and supervising the work of others. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS

A. Performs advanced technical program assistance work for an agency program; prepares and disseminates information concerning agency programs and procedures; and coordinates work with organizational units of the agency.

B. Develops administrative and technical assistance policies and procedures; responds to inquiries regarding technical program and administrative regulations, policies, and procedures; assists in researching technical issues; and participates in the planning and execution of an agency program.

C. Prepares, edits, and distributes correspondence, reports, studies, forms, and other documents; compiles and edits data, makes calculations, and prepares summaries and reports; and develops and maintains filing, record keeping, and records management systems.

D. Screens inmates and schedules diagnostic interviews.

E. Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access. F. Trains and supervises the work of others.

• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

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MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

1. Graduation from an accredited senior high school or equivalent or GED

2. Two years full-time, wage-earning customer service, clerical, administrative support, technical program support, or criminal justice experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.

3. Computer operations experience preferred.

4. Case processing, report writing, or interviewing experience preferred.

5. Experience in the supervision of employees preferred.

• Must have or be able to obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment date. Must meet and maintain TLETS access eligibility for continued employment in position. For details see: http://www.tdcj.texas.gov/divisions/hr/hr-home/tletseligibility.html

B. Knowledge and Skills

1. Knowledge of office practices and procedures.

2. Knowledge of business terminology, spelling, punctuation, and grammar.

3. Knowledge of applicable state and federal laws, rules, regulations, and statutes.

4. Knowledge of agency intake procedures preferred.

5. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.

6. Skill to communicate ideas and instructions clearly and concisely.

7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.

8. Skill to review technical data and prepare technical reports.

9. Skill in the electronic transmission of communications.

10. Skill in the use of computers and related equipment in a stand-alone or local area network environment.

11. Skill to train and supervise the work of others.

12. Skill to type 45 words per minute (with no more than 10 errors) preferred.

13. Skill to interpret and translate Spanish to English and English to Spanish preferred.

ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.

C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

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Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

• Outside applicants will be required to submit to pre-employment drug testing as a condition of employment. *

Questions regarding this posting may be directed to:

Zilleah Ross

Human Resources Headquarters

2 Financial Plaza, STE 600

Huntsville, TX 77340

PH (936) 437-3150

EMAIL HR.selectionsteam2@tdcj.texas.gov

'',''!*!

Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

• Outside applicants will be required to submit to pre-employment drug testing as a condition of employment. *

Questions regarding this posting may be directed to:

Zilleah Ross

Human Resources Headquarters

2 Financial Plaza, STE 600

Huntsville, TX 77340

PH (936) 437-3150

EMAIL HR.selectionsteam2@tdcj.texas.gov

'',''!*!

The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

Military Crosswalk Guide - Prepared by the State Auditor''s Office

Texas State Auditor''s Office - Job Descriptions

'',''!*!

The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

Military Crosswalk Guide - Prepared by the State Auditor''s Office

Texas State Auditor''s Office - Job Descriptions

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The State of Texas is an Equal Opportunity Employer and does not discriminate on the

basis of race, color, national origin, sex, religion, age or disability in employment or the

provision of services. You may make copies of this application and enter different

position titles, but each copy must be signed. Resumes will not be accepted in lieu of

applications, unless specifically stated in the job vacancy notice.

'',''!*!

The State of Texas is an Equal Opportunity Employer and does not discriminate on the

basis of race, color, national origin, sex, religion, age or disability in employment or the

provision of services. You may make copies of this application and enter different

position titles, but each copy must be signed. Resumes will not be accepted in lieu of

applications, unless specifically stated in the job vacancy notice.

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