Program Supervisor

• Manage assigned location, staff, and residents.
• Oversee daily programming and ensure individualized care for each resident.
• Assess risk and communicate needs clearly and promptly.
• Supervise and support Program staff, including scheduling, debriefs, feedback, and documentation of performance and disciplinary actions.
• Manage resident sleeping arrangements.
• Account for company devices, tools, and property (e.g., phones, keys, equipment, etc.).
• Collaborate with the Medical Team to implement directives and wellness programming such as facilitating medication administration and self-administration.
• Collaborate with the Clinical team on implementation of resident treatment plans and therapeutic interventions.
• Know and support use of Guide Development Plans, manuals, and training guides.
• Maintain compliance with training and certification requirements.
• Model, teach, and uphold Pacific Quest’s core values: Professionalism, Health, Connection, and Resilience.
• Ability to cover direct care responsibilities as needed.

• Fill in as needed for operational and programmatic needs, which could include working in other capacities as needed.
• Participate in staff review processes at the 90-day, and 1-year marks.
• Mandated overtime may be required if relief staff does not show up for shift.
• Other duties as assigned or required due to operational needs.

• Bachelor’s degree and/or 1-3 years experience working with adolescents and young adults in therapeutic settings preferred.
• Skilled in crisis prevention and intervention.
• Ability to adhere to confidentiality policies.
• Current in-person CPR/First Aid certification (Wilderness First Aid & Wilderness First Responder can only be substituted for a CPR cert if the card specifies that CPR was included and the expiration date.).
• CPI certification (provided by PQ); assist with staff CPI training and reviews.
• Proficiency in Google Suite (Gmail, Drive, Docs, Sheets).
• Builds respectful and collaborative relationships with staff and residents while growing in a dynamic environment.
• Must have a valid driver's license and clean driving record.
• Alignment with Pacific Quest’s Core Values:  Professionalism; Health; Connection; Resilience.
• Pass all pre-employment and ongoing background checks, fingerprinting, and drug screening.
• Pre-employment and annual physical and TB clearance required.

The role of the Program Supervisor is physically demanding; please communicate in writing any accommodation you may need. With or without reasonable accommodation, the physical and mental requirements of this job may include the following: 

• The ability to see, hear, speak, and write clearly.
• Regular walking, standing, and sitting; occasional climbing including stairs, stooping, kneeling, crouching, and crawling. Reaching with hands and arms. Walking up inclines and on uneven terrain may be required.  
• Ability to lift or move up to 50 pounds.
• Frequent physical activity required during 10-12 hour shifts.
• Must be able to respond rapidly in emergencies, including sprinting and performing energy-intensive movements for safety.