Program Supervisor - FERC Reentry Program

The Mental Health Association of Alameda County (MHAAC) is a well-established non-profit organization with long term staff that assists and advocates for people with mental illness and their family members through programs including the Family Education Resource Center, the Family Partnership Program, the African American Family Outreach Project, and the Patients' Rights Advocacy Program. FERC programmatic components include: a warmline; education, training, and support for family/ caregivers; a resource center; assistance with AB 1424 Historical Information forms; support for the development of family leadership; and collaboration with other MHSA funded programs.

Turn your experience into a mental health career!Do you believe that successful reentry begins with hope, connection, and compassionate support? The Mental Health Association of Alameda County (MHAAC) is seeking an experiences and passionate Reentry Program Supervisor to lead a team supporting individuals with behavioral health needs and their families as they transition from incarceration back in the community. If you are an inspiring leader who values collaboration, recovery, equity, and family-centered care, we'd love to hear from you.The Mental Health Association of Alameda County (MHAAC) is a well-established non-profit organization with long term staff that assists and advocates for people with mental illness and their family members through programs including the Family Education Resource Center, the Family Partnership Program, the African American Family Outreach Project, and the Patients' Rights Advocacy Program. Together, these programs assist thousands of people with serious mental illness and their family members every year. We envision a world without stigma where people with mental health challenges and their family members are free to live their best lives. MHAAC's current budget is around $5 million.We Offer:Competitive salaryEligible for first pay increase after successful completion of 3-month introductory period100% paid medical and dental coverage for the employeeEmployee Assistance Program (EAP), 401K Retirement Plan, Short/Long Term Disability Plan, and Flexible Spending Account (FSA)Generous time-off benefits: 14 paid holidays, including the week between Christmas and New Years DayVacation leave 2 weeks per year, increases to 4 weeks by year 4 of employmentMileage reimbursement for work related travelPaid volunteer time-offTuition reimbursementOn the job trainingThe Family Education and Resource Center (FERC) is a family-centered program that provides free advocacy, support and education to family caregivers of a loved one living with a mental health condition. We support and advocate for the family's wellbeing assuring that they are not alone in their caregiving experience. We are expanding our services to include supporting family caregivers who have a loved one living with a mental health condition and who is in the reentry transition from jail or prison back into the community . We serve families from all regions of Alameda County and our office is located in the Pleasanton Dublin area.What makes the FERC Reentry Program unique is that all staff members care for a loved one with a mental health condition or Serious Mental Illness (SMI) who has experienced the reentry transition.FERC programmatic components include: a warmline; education, training, and support for family/ caregivers; a resource center; assistance with AB 1424 Historical Information forms; support for the development of family leadership; and collaboration with other MHSA funded programs.Job Overview The Reentry Program Supervisor reports to the Program Director and provides operational leadership and supervision for the FERC Reentry Program. This position oversees staff performance, program quality, community partnerships, contract compliance, and family-centered service delivery. The Program Supervisor supports recruitment, onboarding, coaching, quality improvement, and strategic program development while ensuring services are culturally responsive, strengths-based, and aligned with MHAAC's mission and contractual expectations.Typical Duties and Responsibilities Oversee daily program operationsSupervise, coach, mentor, and support Reentry Program staffEnsure compliance with agency policies, county contracts, documentation standards, and HIPAA requirementsDevelop and maintain partnerships with community organizations and behavioral health stakeholdersMonitor program outcomes, quality assurance measures, and continuous improvement inititativesCoordinate trainings, outreach activities, family support groups, and community engagement effortsSupport strategic planning, staff development, recruitment and on-boardingRequired QualificationsLived experience as the primary caregiver and/or direct family member of a loved one diagnosed with a mental health condition and/or substance use condition who has reentered their community, navigated support systems and utilized reentry assistance supportsMinimum 2 years experience as a SupervisorBachelors Degree (additional experience may be substituted for degree requirementMust successfully pass a fingerprint background check by CADOJ and FBIHave proficiency in Microsoft Office - Outlook (email/calendar); Word (documents)Some positions require a valid CA Drivers License, daily access to a working motor vehicle, maintain legally required vehicle liability insurance and have an acceptable motor vehicle report as determined by MHAAC's insurance brokerPreferred QualificationsExperience working within behavioral health, justice-involved individuals and families, or community mental health programsCertified Medi-Cal Peer Support Specialist (CMPSS)Experience working with underserved and diverse communitiesExperience delivering services using video-based platforms such as Zoom or Microsoft TeamsBilingual in one of Alameda County's threshold languages: Cantonese, Farsi, Korean, Mandarin, Spanish, Tagalog, VietnameseHOURS OF WORK: Mon - Fri: 8AM-5PM. May require occasional evenings or weekend work for support groups, trainings, and community events.WORK LOCATION: 5776 Stoneridge Mall Rd., Pleasanton, CA 94588SALARY: $68,640 per year. Eligible for first pay increase after successful completion of 3-month introductory periodThe Mental Health Association of Alameda County is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and/or physical), those who exercise the right to family care and medical leave, gender, gender identity/expression, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy), childbirth, breastfeeding and related medical conditions, and sexual orientation.We are committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accountable workplace where everyone has the opportunity to be successful. If you need a reasonable accommodation to apply for a position or participate in the interview process, then please connect with us and describe the specific accommodation requested for your disability-related limitations.

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