Program Supervisor - Child Welfare Service Referral Program

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The Program Supervisor of the Child Welfare Resource Referral Program will work collaboratively within and across programs to ensure a relentless focus on keeping children safe and supporting families, which includes replacing what we currently think of as child welfare services with what we know to be child, family, and community well-being solutions. As program supervisor, you will supervise a team of Community Resource Navigators who work collaboratively with families identified by the Department of Child and Family Services for 30 days to help meet a range of needs including identifying resources and completing community referrals.

Candidate qualifications:

• Master’s Degree in Social Work or a closely related field required.
• At least two years’ social services experience required (child welfare experience highly desirable).
• Child Endangerment Risk Assessment Protocol (CERAP), and Child Abuse and Neglect (CANS) certification required, or ability to obtain within 90 days of hire.
• Ability to attend in-person meetings and events as needed required.
• Valid driver's license, insurance, and a reliable vehicle required. 

Job details:

• Compensation: Range is between $71k-79k, offers are commensurate with experience and bilingual candidates may receive additional compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
• Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here).
• Location: Hybrid (remote/in office), in-home services provided to families in Lake County, home office is 2800 S. River Road. Des Plaines, IL. 
• Schedule: Full-time, salaried; general business hours with some flexibility required for on-call responsibility and special projects.
• We don’t just hire talent—we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship.
• Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).