Join the INCCRRA Team! We have two openings!INCCRRA (Illinois Network of Child Care Resource and Referral Agencies) is excited to add two new team members! Our vision is that quality care and education creates a lifetime of equitable opportunities for all children.As a statewide organization, INCCRRA works to advance quality, access, innovation, leadership, and equity in early care and education. We are proud to offer a collaborative, mission-driven workplace with a hybrid work environment and a strong focus on workplace excellence.Position SummaryThe Professional Development Program Specialist is responsible for receiving, entering, and processing program documentation; determining participant eligibility; providing support and guidance to Professional Development Program participants; and communicating with participants as needed.The ideal candidate is detail-oriented, organized, comfortable following established processes, and committed to accuracy and excellent customer service. This position requires the ability to manage documentation, maintain accurate records, and communicate effectively with program participants.What's in It for You?At INCCRRA, we value our employees and strive to provide a supportive, collaborative work environment with competitive benefits.Some of our benefits include:Competitive employee wagesMedical, Dental, Vision, Life, and Disability InsuranceCompetitive 403(b) retirement plan with employer matchPaid Time Off:13 days of PTO and 12 sick days during the first full year of employment40 hours of PLFA Workers Act time each calendar year, in addition to accrued leave10 paid holidays per year, plus your birthday offTuition reimbursement of up to $2,500 per fiscal yearAn additional $1,000 per fiscal year for employees who wish to learn a new languageFlexible work hours to support a healthy work-life balanceHybrid work environmentEssential Duties and ResponsibilitiesReceive and process program documentation and accurately enter information into the appropriate data tracking systems.Review documentation for completeness and accuracy and resolve documentation issues as needed.Communicate and correspond with Professional Development Program participants regarding program requirements, documentation, and eligibility.Maintain accurate and timely case notes and participant records.Determine coursework eligibility in accordance with established program requirements and processes.Meet established department standards for accuracy and productivity.Maintain confidentiality of participant and program information.Perform other job-related duties as assigned.Education and/or ExperienceCandidates must meet one of the following:Completion of four years of high school or equivalent, plus completion of two years of college or graduation from a two-year technical college with an associate degree; ORMore than 3 months and up to and including 12 months of relevant experience.Equipment and Software RequiredAbility to effectively use computer equipment, telephone, mail machine, printer, copier, fax, Microsoft Office applications (including Outlook), and other specialty software necessary to perform the essential functions of the position.Language SkillsMust be able to speak, read, and write English fluently. Additional language skills are a plus.Equal OpportunityINCCRRA is committed to providing an inclusive and equitable workplace and encourages qualified candidates from diverse backgrounds to apply.Important Application InformationWe are actively recruiting for this position and will not wait until the closing date to begin interviewing or identify a candidate for an offer. Therefore, this posting may close before the listed closing date.INCCRRA is an equal opportunity employer.