Program Specialist 2 Worker Retraining - Workforce Education (C)

Program Specialist 2 Worker Retraining - Workforce Education (C)

Salary

$47,275.00 - $61,513.00 Annually

Location

Shoreline College, WA

Job Type

Classified Staff (Full-Time)

Job Number

PS2WORKRET26

Department

Workforce Education Office

Opening Date

05/18/2026

• Description
• Benefits
• Questions

Position Summary

Date of First Consideration: June 10, 2026

Applications received by the date of consideration will have priority in the review process, noting the position will remain open until a final hire is made in the event a return for review of late applications is needed.

OFM Salary Range: 42

Base Salary Amount: $47,275 (Step A)- $61,513 (Step L)/yr, depending on years of experience*

Salary is set by WA Office of Financial Management and is not negotiable. Salary listed is inclusive of King County Pay Premium

• Step M at $63,139 is attainable for those who have 6 consecutive years working in a WA State institution

Welcome! Learn More About Shoreline AND Video Tour Our Campus!

The Workforce Education department supports low-income, unemployed and underemployed populations who need funding and support for education, assistance planning educational goals, and resources for finding employment. As part of Workforce Education, the Worker Retraining program provides assistance to eligible students who: are collecting unemployment benefits or have exhausted them within the past 24 months, have received a layoff notice, were formerly self-employed, are displaced homemakers, or recently honorably discharged veteran.

Under the supervision of the Program Specialist 3 the Worker Retraining Program Specialist 2 coordinates and delivers Worker Retraining services at Shoreline College. This professional-level position is responsible for determining eligibility, drafting educational plans, coordinating funding and support services, and ensuring compliance with state and Worker Retraining requirements. This position also helps with student recruitment, retention, and completion.

The position works collaboratively with instructional departments, Workforce Education staff, Enrollment Services, Financial Aid, community-based organizations, and WorkSource partners to support dislocated workers, unemployed adults, and other eligible populations in achieving training and employment goals.

Primary responsibilities include the following:

Program Coordination & Case Management

• Determine eligibility for Worker Retraining funding in accordance with state guidelines and college procedures.
• Draft individualized education and training plans aligned with labor market demand and student career goals.
• Monitor student academic progress and completion benchmarks; intervene when barriers arise.
• Authorize tuition assistance consistent with program rules and funding availability.
• Maintain confidential and accurate case files in compliance with state and college reporting requirements.

Student Support

• Provide comprehensive support to adult learners, dislocated workers, and special populations.
• Assist students with career exploration, educational planning, and navigation of college systems.
• Refer students to campus and community resources including financial aid, counseling, childcare, transportation, and emergency supports.
• Deliver workshops or orientations related to Workforce funding, career pathways, and job search preparation.

Outreach & Partnership Development

• Serve as liaison to WorkSource offices, community-based organizations, and regional employers.
• Represent the Worker Retraining program at campus and community events.
• Collaborate with instructional faculty to raise awareness of workforce funding.
• Support recruitment strategies targeting displaced workers and underserved populations.

Compliance & Reporting

• Interpret and apply SBCTC and college policies governing Worker Retraining funds.
• Track enrollment, retention, completion, and employment outcomes.
• Prepare reports and documentation to meet Washington State Board for Community and Technical Colleges (SBCTC) requirements as needed.
• Participate in audits, program reviews, and continuous improvement initiatives.

NOTE: This position is currently funded through June 30, 2027, with continuation anticipated pending approved grant funding.

Qualifications

Required Education & Experience:

• Bachelor's Degree or equivalent education/experience

Knowledge of:

• Microsoft Excel, Word and Outlook, with the ability to create and modify complex Excel spreadsheets
• Workforce development principles and adult education practices.
• Workforce Education Grants (BFET, Worker-Retraining, Opportunity Grant, and Work First), guidelines and requirements
• Community and technical college systems and professional/technical training pathways.
• Financial aid and workforce funding structures.
• State and federal regulations related to Worker Retraining and workforce education.
• Familiarity with community-based organizations and resources.

Skill In:

• Providing professional and respectful customer service, including assistance to diverse populations
• Performing work with consistent accuracy and strong attention to detail
• Communicating effectively in both oral and written English
• Case management
• Analyzing student needs and developing actionable plans.
• Data tracking, documentation, and reporting
• Building collaborative partnerships across campus and within the community.
• Handling difficult and sensitive situations, using sound independent judgment within college & legal guidelines
• Understanding common challenges Workforce students encounter
• Strong organizational and time-management skills
• Ability to multi-task and manage competing priorities and requests
• Ability to maintain strict confidentiality practices
• Ability to work independently and as part of a team
• Ability to work with a diverse group of students, staff, and the public in a friendly, courteous and helpful manner

You can't check off every listed "Knowledge of" and "Skill in?" Please apply anyway! Studies have shown that some candidates are less likely to apply to jobs unless they meet every single qualification - even if they might be a great fit for the role!

Conditions of Employment

Physical Work Environment:

The College provides services both online and in-person. This position will perform work in a standard office setting, use standard office equipment and physically attend meetings [both on and off campus- remove if not needed]. Please note, there may be limited opportunities for online work depending on program or area needs. If authorized for online work, employees will need to provide their own workspace and internet access, noting the College will provide technical equipment and support for online work needs.

Terms Of Employment/Salary:

This position is allocated to pay range 42 under the Washington State Office of Financial Management higher education salary schedule. Salary placement for new employees is determined by the College. This position works 40 hours per week, with a schedule dependent upon department needs. Hiring of this position is contingent on available funding as determined by the College President.

Required Materials

To be considered for this position, please submit the following:

• NEOGOV online application and supplemental question(s)
• Cover letter describing relevant knowledge, skills, and characteristics that align with the needs of the position
• Current resume

Please Note:

• Once application materials have been submitted, you may not modify the application
• If you are chosen to move forward in this recruitment, you will be notified via email to the address listed in your application (make sure to check spam/junk folders)

Other Conditions:

Shoreline College is committed to providing equal opportunity in education and employment for all students, employees, and applicants, and does not allow discrimination or harassment on the basis of race or ethnicity, color, national origin, age, sex, sexual orientation, gender identity, marital status, creed, religion, status as an honorably discharged veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. For our full non-discrimination statement and contact information, visit: https://www.shoreline.edu/about-shoreline/non-discrimination.aspx.

Persons with disabilities have the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact the Office of Human Resources at hr@shoreline.edu.

In accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current or past places of employment.

In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire.

Shoreline College does not currently sponsor HB-1 visas. Other conditions that may apply will be detailed upon the offer of employment.

Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability for the position.

Faculty positions are represented by the American Federation of Teachers Local #1950.

Classified positions are represented by the Washington Federation of State Employees.

ADMINISTRATIVE EXEMPT, CLASSIFIED, AND FULL-TIME FACULTY POSITIONS

• See bottom for Part-Time Faculty Benefits Information

Comprehensive Benefits Packages

• Health, Dental, and Vision Insurance
• Life Insurance
• Long-term Disability Insurance
• Retirement Plan
• Employee Assistance Program
• Optional Flexible Medical Spending Account (FSA)
• Optional Dependent Care Assistance Program (DCAP)
• Optional SRA Tax Annuities
• Optional Deferred Compensation Plan
• Optional Home/Auto Insurance with Liberty Mutual
• Optional Credit Union participation
• Optional GET (Guaranteed Education Tuition) Program
• Tuition Waiver
• Various Professional Development & Wellness Programs

Health Insurance

Employee premiums for health insurance range depending on the plan and dependents covered.

• Two options for standard managed-care plans
• One value managed-care plan
• Three preferred provider options
• Two CDHP options

Dental Insurance

Employees have three dental plans to choose from.

• Two managed-care dental plan
• One preferred provider dental plan

Life Insurance

Life Insurance overview:

• $35,000 basic coverage and $5,000 accidental death and dismemberment coverage at no cost to the employee
• Optional coverage for spouse, children, supplemental, optional, and additional accidental death and dismemberment coverage - all at additional cost to the employee

Long-term Disability Insurance

Long-term Disability Insurance overview:

• Basic Coverage: 90 day waiting period, $240 per month maximum
• Optional Coverage: 90+ day waiting period, 60% of gross pay - tax free (retirement plan still continues)

Retirement Plans

• Public Employees Retirement System Plan 2 or Plan 3. Classified and civil service positions eligible to participate.
• Teachers Retirement System (TRS) - Plan 3. Available for those who have been enrolled and vested in the past
• State Board Retirement Plan administered through TIAA-CREF - full time faculty and administrative/exempt positions eligible to participate.

The Public Employees Benefits Board (PEBB) manages health, dental, life, and long term disability insurance. The Washington State Department of Enterprise Services administers Shoreline's Employee Assistance Program (EAP).

PART-TIME FACULTY POSITIONS

A part time faculty member becomes eligible for benefits at the beginning of the second consecutive quarter of half time or more employment at one or more Washington state institutions of higher education. Spring and fall quarters are considered consecutive quarters for benefits eligibility. Half time is determined based on each institutions definition of full time.

A part time faculty member must qualify each quarter they teach to maintain eligibility. Once eligible, part time faculty will be notified of their benefit and retirement options.

01

Tell us about a time when you helped a student or client clarify career goals and develop an educational or training plan. What strategies or tools did you use, and what was the outcome?

Required Question

Employer Shoreline Community College

Address 16101 Greenwood Avenue North

Shoreline, Washington, 98133

Website http://www.shoreline.edu/hr/default.aspx