PROGRAM SPECIALIST 2

Position Overview

Program Specialist 2 - School of Academic Foundations Education

SALARY: $54,204 - $56,952

LOCATION: Lynnwood, Washington

DESCRIPTION: This position provides full-time support to the School of Academic Foundations through assistance with divisional program scheduling; documenting and tracking of critical student data, assessments, and tests that are required for high school completion and governmental reporting; and assisting with student orientation/ retention/completion functions to improve student retention and graduation for students in various academic foundations and high school completion programs. The position works closely with the Administrative Services Manager to complete essential Division documentation and tracking, and to provide front desk supervision and coverage.

Representative job functions include prioritizing office operations, tracking student progress and program completion, supervising part-time classroom support technicians, organizing and coordinating meetings, updating student records, creating reports, assisting students, and developing processes to improve program efficiency.

This position reports to the Administrative Services Manager, School of Academic Foundations.

Applications received by October 7th, 2026, at 11:59 PST will receive priority consideration. Applications submitted after this deadline may not be reviewed unless a second round of review is deemed necessary. Position is opened until filled.

Responsibilities include, but are not limited to:

• Maintain, monitor, and update critical student records, attendance, and progress tracking using ctcLink and Google Applications. Run routine compliance reports, monitor transcripts, and perform enrollment and test verifications.
• Supervising front desk staff who serve as first point-of-contact for School of Academic Foundations students
• Supervising Instruction & Classroom Support Technicians; scheduling and related administrative processes.
• Serving as an Instructional Technician in designated classes as needed and provide one-on-one academic assistance to students
• Participating in the annual schedule development process; creating documents and spreadsheets related to annual and quarterly schedules
• Collaborate with Edmonds School District to train, schedule, and administer state graduation testing on Edmonds College campus
• Cross train with other coordinators within the School of Academic Foundations to fill in, when needed.

REQUIRED QUALIFICATIONS:

• Associates Degree, OR a high school diploma and experience sufficient to successfully perform essential job functions.
• Minimum of one (1) year of experience supervising staff, leading project teams, or managing student workers.
• Two years of administrative/office support experience with proficient use of technology, knowledge of office operations, and successful customer service interaction.
• High level organizational skills: able to effectively manage multiple priorities, problem solve and plan ahead.
• Demonstrated ability to use Microsoft Office especially, Word and Excel and Google Office including Google Mail and Drive.
• Strong verbal and written communication skills.
• Ability to work effectively with culturally, ethnically and economically diverse populations, including students with lower academic attainment levels.
• Ability to maintain confidentiality, interpret regulations and streamline processes.
• Ability to cultivate and maintain professional and collaborative working relationships in a team-oriented environment

DESIRED QUALIFICATIONS:

• Bachelors Degree
• Experience thriving in a fast-paced office environment
• Strong database experience
• Multilingual/Bilingual, preferably in a regionally top spoken language in addition to English (Spanish, Ukrainian, Russian, Arabic, Pashto)

PHYSICAL WORK ENVIRONMENT:

Work is typically performed in an office setting, and onsite/in-person. The ability to sit at a desk/computer station, bend, stoop, walk and generally move around the office to consult with others, work within a busy environment and remain focused on tasks. Inventory management requires some lifting and moving of objects up to 30lbs. Excellent communication skills are essential. This includes the ability to speak clearly and fully comprehend written and spoken English and will include communication with people for whom English is not their first language. This also includes the ability to produce clearly written documents. Those who are multilingual are strongly encouraged to apply.

WORK SCHEDULE:

40 hours per week, Monday - Friday, 8:00 am - 5:00 pm.

COMPENSATION:

Salary range 42. Beginning salary is $54,204 - $56,952 annually, with periodic increments to $61,332 annually plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options and more. Vacation and leave package includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, 3 personal leave days, and 14 vacation days per year (incremental increases to 24 vacation days per year).

CONDITIONS OF EMPLOYMENT:

• You must document your citizenship or employment authorization within three days of hire.
• Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
• All new positions are contingent upon funding.
• At this time, Edmonds College does not sponsor H1-B Visas.
• Complete, sign, and submit Declaration Regarding Sexual Misconduct

APPLICATION PROCEDURES AND REQUIRED DOCUMENTS:

All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following to be complete:

• Response to supplemental questions (part of the online application). These questions are used in the screening process. Please provide thorough responses.
• Current resume (in addition to application work history).
• Names and contact information for three references.
• Veterans wishing to claim veterans preference, please scan and attach your DD214 Member-4 form.

SUPPLEMENTAL QUESTIONS:

• Describe a role where you managed complex data or information. What specific data did you track or interpret, what was the volume/scale, and what made it complex?

Describe your skills and experience directing or supervising the work of others.

Tell us about your ability to work effectively with culturally, ethnically and economically diverse populations. Give an example (or examples) that demonstrates this ability.

Important, if this position is posted on an external website other than www.edmonds.edu/hr or Edmonds College Job Opportunities page, please apply using one of those official links. Applications submitted through external websites will not be received in the Colleges application system.

ABOUT THE COLLEGE:

Established in 1967, Edmonds College is a public community and technical college serving south Snohomish County. The college is guided by a mission centered on Teaching, Learning, and Community, with a strong commitment to academic excellence, student success, and community engagement. It serves about 18,000 students annually, including more than 800 international students from more than 55 countries. The college offers nearly 66 associate degrees and 111 professional certificates in 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit www.edmonds.edu.

EEO/AFFIRMATIVE ACTION STATEMENT:

The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B; kathy.smith@edmonds.edu, 425.640.1814.

JEANNE CLERY STATEMENT:

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds Colleges commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds Colleges Annual Security and Fire Safety Report is available online at https://www.edmonds.edu/student-services/campus-safety-and-emergency-preparedness/clery-act/default.html.