The Program/Project Manager's roles and responsibilities include, but are not limited to: Provide enterprise program/project management for project activities to ensure that programs and projects are completed on time, within budget, and within scope. Experienced Project Manager responsible for managing multiple complex IT enterprise projects, with strong communication skills and the ability to work at all levels of the organization.

PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success.

Program/Project Manager

We are seeking a Program/Project Manager to join our team. The selected candidate will work in a hybrid schedule, with onsite work required (2) two days per week in Lansing, MI.

Short Description

Experienced Project Manager responsible for managing multiple complex IT enterprise projects, with strong communication skills and the ability to work at all levels of the organization. Follows project management industry practices based on PMI.

Job Description

This position is for an experienced Program/Project Manager to lead multiple Information Technology (IT) programs and projects supporting an enterprise IT organization.

Projects and programs are primarily complex enterprise initiatives related to the implementation and maintenance of Call Center solutions.

The Program/Project Manager's roles and responsibilities include, but are not limited to:

• Provide enterprise program/project management for project activities to ensure that programs and projects are completed on time, within budget, and within scope.

• Demonstrate a thorough understanding of IT infrastructure technology and a good understanding of industry-standard processes related to IT infrastructure.

• Define program/project scope, duration, resources, and cost, as well as the best course of action and approach to attain project objectives.

• Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting.

• Follow the State Unified Information Technology Environment (SUITE) Project Management Methodology (PMM) and System Engineering Methodology (SEM), based on the industry-standard PMI framework and SEI's CMMI framework.

• Utilize the State's Project Portfolio Management (PPM) tools, including Clarity and Azure DevOps, on all projects.

• Plan and coordinate work with teams. Design and implement project plans. Generally, work with other IT managers and IT technical teams. Rely on experience and judgment to plan and accomplish goals.

• Work under limited supervision with considerable latitude for initiative and independent judgment. A significant degree of creativity and latitude is required.

• Work independently and take responsibility for project coordination and completion. Oversee all aspects of projects, set deadlines, assign responsibilities, and monitor and summarize project progress.

• Prepare reports for upper management regarding project status.

• Create structure and organization for managing complex environments, emphasizing quality, productivity, and consistency.

• Direct corrective actions in areas where performance falls below objectives.

Required Skills and Preferred Qualifications

• ITIL Certification Preferred

• PMP Certification Preferred

• Project management experience with enterprise IT initiatives 5 years

• State of Michigan SUITE or equivalent project management methodology based on PMI 5 years

• Project and portfolio management systems, such as Clarity and Microsoft Project 5 years

• Agile experience 3 years

• Strong leadership and communication skills 10 years Required

*** Please note that any false information on your resume or application could lead to the offer being withdrawn or even termination after hire.***