Our client, a leader in the FinTech industry is seeking a Business Operations Coordinator to join their team. This is a fully remote position!
*This a 9-month W2 contract with benefits & paid holidays!*
As a Business Operations Coordinator, you will support daily operations, scheduling, cross-functional coordination, and reporting for a strategic partner program. Ideal candidates will leverage their operational experience Sales, Partner Programs, Channel Programs, and/or Strategic Account Management to drive excellence for this growing program!
What You Will Be Doing
- Provide administrative support across all teams within the partner program, standardizing operations for to drive client success and operational scalability
- Support planning and execution of cross-functional meetings, documenting timelines, potential risks, and action items for the program
- Manage daily intake of partner requests, questions, and escalations, routing issues to cross-functional teams to drive timely resolutions
- Own outbound partner communications, translating insights on feedback sessions, case studies, program participation into actionable summaries for senior leadership
Desired Skills & Experience
- Bachelor's degree in relevant field
- 4+ years of experience in Business Operations or related field
- Working knowledge of Smartsheet, Salesforce, and/or Google Sheets/Excel
- Experience in strategic account management, channel programs, partner programs, or industry relations programs highly valued
- Prior experience in B2B SaaS, FinTech, or related industries a plus!