PROGRAM OFFICER 3

PROGRAM OFFICER 3

Salary

$64,414.80 - $95,630.40 Annually

Location

Nevada

Job Type

Full-Time

Job Number

2026-03985

Department

EMERGENCY MANAGEMENT

Opening Date

09/24/2026

Closing Date

10/1/2026 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

D

Salary Grade

35

Full Physical Address of Position (City, State, Zip)

Carson City, NV 89701 OR Las Vegas, NV 89119

• Description
• Benefits
• Questions
• THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*

Job Summary

The Program Officer III serves as the State 9-1-1 Coordinator within the Technology and Mission Support portfolio of the Nevada Office of Emergency Management (OEM). This position is the States point of contact for the Public Safety Answering Points (PSAPs) and for the stakeholders they answer to, including sheriffs, chiefs of police, other local law enforcement, county emergency managers, and service providers. The incumbent administers Nevadas statewide 9-1-1 program and represents the States interests in 9-1-1 matters across urban and rural jurisdictions. The State 9-1-1 Coordinator builds and maintains the working relationships that hold the program together. The incumbent arranges PSAP meeting logistics, agendas, and minutes on a bi-monthly or as-needed basis, facilitates monthly conference calls with PSAP directors, attends Sheriffs and Chiefs of Police Association meetings, conducts site visits, and maintains regular correspondence with PSAP leadership. The position assists PSAPs with the review of procedures intended to enhance 9-1-1 services statewide. The incumbent manages the statewide Next Generation 9-1-1 (NG9-1-1) deployment, coordinating the technical, operational, and policy work required to advance 9-1-1 technology, service, and emergency response. This includes tracking deployment progress across jurisdictions, coordinating with vendors and partner agencies, identifying gaps, and making recommendations and preparing submissions for management consideration. The position carries the fiscal side of the program. The incumbent prepares the financial overview of 9-1-1 surcharge revenues, distributions, and expenditures, and prepares the programs internal budget request on an annual basis. Accuracy and clear presentation matter here, because these products are relied on by OEM leadership, PSAPs, and external stakeholders. During emergency activations the State 9-1-1 Coordinator supports the Nevada Emergency Operations Center. The incumbent must be able to respond to any NV EOC activation 24 hours a day, 7 days a week upon request, supports continuity of emergency communications during statewide incidents, and works under time-sensitive conditions with evolving information. This role requires effective communication with partners who are not 9-1-1 specialists, the ability to explain technical and fiscal concepts clearly, and the judgment to work independently with minimal supervision. Candidates may come from public safety communications, dispatch, telecommunications, program administration, grants and fiscal administration, or other related fields; specific Nevada 9-1-1 experience is not required, and OEM provides training on State systems and emergency management workflows. Travel throughout Nevada for jurisdictional support is expected. OEM is committed to supporting professional growth in emergency communications and emergency management competencies.

Program Officers administer a program or major component of a program by planning, coordinating and managing services and activities in accordance with legal and regulatory requirements and established program performance standards and objectives. Incumbents make decisions that significantly impact program direction and participants or clients and must determine the process required to achieve results within resource constraints.

Essential Qualifications

Bachelors degree from an accredited college or university in business or public administration, or other discipline related to the program assignment and two years of professional experience in planning, coordinating or administering a program which included interpretation of laws and regulations; development of program policy and procedures; development and implementation of program performance standards and objectives for providing services; and development and implementation of eligibility requirements; OR graduation from high school or equivalent education and four years of professional experience as described above; OR one year of experience as a Program Officer II in Nevada State service; OR an equivalent combination of education and experience as described above.

Additional Position Requirements:

• Experience working with 9-1-1 systems, public safety communications, dispatch operations, or similar public safety technology is required.
• Experience coordinating a program, project, or service that supports multiple agencies or jurisdictions is required.
• Experience preparing or administering a program budget, dedicated revenue source, or grant funding is required.

Job Duties

Recommend, interpret, implement and disseminate regulations, policies and procedures related to program operations; and review amendments to applicable laws and regulations and incoming policy or procedural information for interpretation and distribution.

Research, develop, recommend and implement long term plans to enhance and maximize services provided; evaluate the success of the program and adapt to changes in funding, eligibility requirements and production/processing elements of the program.

Provide specialized information and services and serve as the technical expert regarding the assigned program services, activities and requirements; provide information, either verbally or in writing, to other State and federal agencies, management, department staff, program participants and the general public to ensure understanding and compliance; explain and apply laws, regulations, policies and procedures, and resolve high-level customer service issues and complaints; may develop and conduct presentations before State and federal agencies, management, program participants and/or other stakeholders as required.

Monitor program activities through on-site visits and/or the review of reports and records to ensure compliance with federal and/or State laws; evaluate and recommend changes to provider eligibility, client needs, vendor requirements, or identify client abuse or fraud; identify and project demographic and economic trends; conduct studies related to assigned program area; evaluate information and prepare reports requiring a thorough analysis of data and make recommendations on a course of action or problem resolution.

Conduct training and/or provide technical assistance for program participants and/or staff; write, revise and/or recommend the implementation of procedural manuals or program documentation; conduct ongoing clientele needs assessment and program evaluation by collecting and analyzing data.

Oversee the collection, maintenance and organization of required program records and documentation; prepare and ensure distribution of statistical, financial and narrative reports and summaries; and prepare information for management concerning program activities in order to make budget requests, identify problem areas, recommend solutions or facilitate policy decisions.

May supervise professional, technical or administrative staff to include performance evaluations, work performance standards, scheduling, work assignment and review, training and discipline.

Perform related duties as assigned.

Under administrative direction, incumbents perform the full range of duties described in the series concept. Incumbents are responsible for administering a large and complex program which affects a significant number of people on a continuing basis; develop, revise, recommend, and implement changes to work plans, program performance standards and objectives for providing services, and eligibility requirements as permitted by program regulations and guidelines; ensure compliance with State, federal and/or other granting agencies rules and regulations; and draft laws, rules and/or regulation changes. Positions allocated to a singular large, complex program may supervise subordinate staff; however, positions that are responsible for multiple sub-program areas must supervise professional staff which may include subordinate Program Officers or supervise a large support staff through at least one subordinate supervisor. In addition to specific considerations outlined in the allocation of positions, this class is distinguished from the Program Officer II class by its increased latitude in decision making resulting from coordinating broad nonspecific rules and/or regulations.

Knowledge, Skills, and Abilities

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Detailed knowledge of: research techniques sufficient to collect, analyze, interpret and report data in both a narrative and statistical format; principles and practices of funding sources and administrative techniques for delivery of programs.

Ability to: motivate others to effective action; coordinate diverse activities to ensure completion of projects, tasks and assignments; work within specific agency programs or operations, policies and procedures affecting assigned work; participate with management in the development of short and long range goals and objectives; prepare clear, concise, effective presentations using presentation software

Recruiter Information: Darrell Morlan; darrell.morlan@admin.nv.gov

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Please send direct Inquiries or correspondence to the recruiter listed on this announcement.

Benefits include:

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees' Benefits Program (PEBP).

• Vacation: Accrual of three weeks of annual leave each year.

• Sick Leave: Accrual of three weeks of sick leave each year.

• Holidays: 12 paid holidays per year.

• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.

• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.

• No Nevada state income tax.

• Public Service Loan Forgiveness: Eligible due to public sector employment.

• Longevity Payments Eligibility: Employees who have received a performance rating of "standard" or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

• State Holidays The holiday schedule for State employees is established by the Legislature.

The following are legal holidays:

January 1.............................................. New Years Day

Third Monday in January.................. Martin Luther King, Jr.s Birthday

Third Monday in February................ Washington's Birthday

Last Monday in May........................... Memorial Day

June 19................................................ Juneteenth Day

July 4.................................................... Independence Day

First Monday in September.............. Labor Day

Last Friday in October....................... Nevada Day

November 11........................................ Veterans Day

Fourth Thursday in November........ Thanksgiving Day

Friday following the Fourth Thursday in November...................... Family Day

December 25........................................ Christmas Day

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255

01

Do you have any of the following?

• Bachelor's degree from an accredited college or university in business or public administration, or other discipline related to the program assignment and two years of professional experience in planning, coordinating or administering a program which included interpretation of laws and regulations; development of program policy and procedures; development and implementation of program performance standards and objectives for providing services; and development and implementation of eligibility requirements.
• Graduation from high school or equivalent education and four years of professional experience as described above.
• One year of experience as a Program Officer 2 in Nevada State service.
• An equivalent combination of education and experience as described above.
• None of the above.

02

A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Can you meet this requirement?

• Yes
• No

03

A valid drivers license is required at the time of appointment and as a condition of continuing employment. Can you meet this requirement?

• Yes
• No

04

This position requires up to 25% of travel. Can you meet this requirement?

• Yes
• No

05

Experience working with 9-1-1 systems, public safety communications, dispatch operations, or similar public safety technology is required. How many years of experience do you have with the above?

• Up to 1 year of experience
• 1 to 2 years of experience
• More than 2 years of experience
• No prior experience

06

Describe your experience working with 9-1-1 systems, public safety communications, dispatch operations, or similar public safety technology.

07

Experience coordinating a program, project, or service that supports multiple agencies or jurisdictions is required. How many years of experience do you have with the above?

• Up to 1 year of experience
• 1 to 2 years of experience
• More than 2 years of experience
• No prior experience

08

Describe your experience coordinating a program, project, or service that supports multiple agencies or jurisdictions.

09

Experience preparing or administering a program budget, dedicated revenue source, or grant funding is required. How many years of experience do you have with the above?

• Up to 1 year of experience
• 1 to 2 years of experience
• More than 2 years of experience
• No prior experience

10

Describe your experience coordinating preparing or administering a program budget, dedicated revenue source, or grant funding.

11

Describe your experience you have working in an Emergency Operations Center or supporting an emergency activation.

Required Question

Employer State of Nevada (NV)

Address See Above for Agency Information

See Above for Posting Location, Nevada, 89701

Website https://nvjobs.nv.gov