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Jobs in Augusta, ME

Program Mgr Employment & Training - Anticipated Vacancy

State of Maine

Augusta, Maine

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JOB DETAILS
SALARY
$59,716.80–$84,468.80
SKILLS
Analysis Skills, Coaching, Communication Skills, Computer Skills, Computer Software, Computer Systems, Customer Relations, Customer Support/Service, Data Analysis, Decision Support, Employee Relations, Employment Law, Federal Laws and Regulations, Government Regulations, Government Requirements, Interpersonal Skills, Interpret Regulations, Leadership, Mentoring, Microsoft Product Family, Operational Improvement, Operations, Operations Processes, Organizational Skills, People Management, Performance Analysis, Policy Development, Policy Implementation, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Procedure Implementation, Process Improvement, Program Evaluation, Project/Program Management, Quality Metrics, Regulations, Regulatory Compliance, Research Skills, Service Delivery, State Laws and Regulations, Team Building, Team Lead/Manager, Technical Support, Training Program, Training/Teaching, Trend Analysis, Workforce Management, Writing Skills
LOCATION
Augusta, Maine
POSTED
Today
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Department of Labor - Bureau of Employment Services

Position: Program Manager - Anticipated Vacancy

Job Class Code: 0784
Grade: 26 Supervisory
Salary: $59,716.80 - $84,468.80/Annually
Location: Augusta

Opening Date: June 17, 2026

Closing Date: July 2, 2026

Job Summary:

Are you a leader who enjoys helping businesses succeed, building high-performing teams, improving operations, and solving complex challenges? If so, this may be an opportunity for you! This exciting leadership role oversees two key statewide workforce programs that help employers meet hiring needs, navigate workforce challenges, and access workforce solutions. As the Program Manager for Maine JobLink and Foreign Labor Programs, you will lead a dedicated team committed to exceptional service while navigating complex programs and regulations. This role offers the opportunity to mentor and develop employees, build strong partnerships, improve systems and processes, and ensure programs remain responsive, effective, and accessible. If you are passionate about supporting people, leading teams, and creating positive change, this is an opportunity to make a meaningful difference every day!

Primary Responsibilities:
  • Lead and supervise staff who support Maine JobLink and Foreign Labor Programs.
  • Ensure programs follow applicable state and federal laws, regulations, policies, and procedures.
  • Analyze program data to track performance, identify trends, and support decision-making.
  • Develop and update policies, procedures, and guidance to ensure consistent program operations.
  • Train, coach, and support staff to build skills and provide excellent customer service.
  • Oversee daily operations and identify opportunities to improve efficiency and service delivery.
  • Ensure job orders and recruitment activities are accurate, compliant, and meet quality standards.
  • Provide guidance and technical assistance on program requirements, processes, and compliance.

Knowledge, Skills, and Abilities:
  • Ability to interpret and apply laws and regulations in day-to-day program operations.
  • Ability to build and maintain effective working relationships with staff, employers, and partners.
  • Understanding of workforce systems, labor market conditions, and statewide training resources.
  • Ability to evaluate program effectiveness and use results to drive improvements.
  • Ability to apply research, data analysis, and planning to improve programs and decisions.
  • Demonstrated ability to supervise, coach, and develop staff.
  • Strong communication skills, including clear writing and effective presentation of information.
  • Proficiency with computer systems and software for data, reporting, and program management, including the full suite of Microsoft 365.

Preferred Qualifications:
  • Strong leadership, supervisory, and team development skills.
  • Knowledge of state and federal employment laws, workforce programs, labor regulations, or government compliance requirements.
  • Experience managing workforce development, employment services, labor programs, regulatory compliance programs, or related public service initiatives.
  • Ability to analyze complex regulations and translate them into practical processes and guidance.
  • Experience developing and implementing policies, procedures, and operational guidance.
  • Experience delivering training and presentations to diverse audiences.
  • Experience working with databases, workforce systems, or technology platforms.
  • Strong organizational, problem-solving, and project management abilities.
  • Excellent written, verbal, and interpersonal communication skills.

Minimum qualifications:

An eight (8) year combination of education and/or experience demonstrating progressively responsible experience in developing and administering employment and training programs.

Preference will be given to those with:

Leadership and Development, including the ability to lead, supervise, coach, and support staff in a way that builds trust, strengthens performance, and promotes professional growth and accountability;

Relationship and Customer Focus, including the ability to build and maintain strong, respectful relationships

About the Company

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State of Maine

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