Program Manager

Understand the software development process and experience in Technology project management methodologies (Agile, Waterfall, hybrid) and IT solution delivery processes, procedures, and toolsets (DevOps, configuration management). Strong and tested project management skills including Customer relationship management, Sponsor expectation management, Risk management, Change Management, Vendor Management.

Program Manager
Job Number: 26-04441

 
Want to be part of the Energy Industry? ECLARO is looking for a Program Manager for our client in White Plains, NY. 
 
ECLARO's Client is America's largest state power organization and is a national leader in energy efficiency and clean energy technology. If you’re up to the challenge, then take a chance at this rewarding opportunity!
 
Project Overview:

• The Program Manager's responsibilities will include governance and reporting and providing information for effective management decision-making.
• Both waterfall and agile project delivery approaches may be used.
• The Program Manager plays a key role leading the project, ensuring it is implemented on schedule and within budget and monitoring and managing risk.

 
Responsibilities:

• Serve as a strategic liaison between Innovation, Business, and IT teams, ensuring alignment and collaboration across all stakeholders.
• Drive cross-functional coordination to achieve program objectives and deliver successful outcomes.
• Facilitate transparent communication across project teams; manage complex messaging for internal and external audiences.
• Resolve conflicts constructively, fostering shared commitment to program goals and building consensus among stakeholders.
• Identify and address sensitive issues, ensuring timely resolution and alignment with organizational priorities.
• Develop and deliver executive-level communications, including polished presentations and reports for EVP and Board audiences.
• Define and manage Innovation workstreams, including schedules, tasks, budgets, risks, and changes, leveraging PMO processes, tools, and governance standards.
• Monitor program performance—track timelines, budgets, and deliverables; ensure milestones are met and escalate issues as needed.
• Proactively identify risks and issues, implement mitigation strategies, and collaborate with senior leadership for resolution of complex challenges.
• Plan and manage resources across all phases of the program, including transition to production support.
• Assess technology impacts on scope, schedule, and deliverables; ensure feasibility within constraints.
• Apply program management methodologies (Agile, Waterfall, Hybrid) to deliver technical solutions effectively.
• Leverage Innovation toolsets and processes (DevOps, configuration management, change management) to ensure stable, scalable solutions.
• Manage program financials, including budgeting and forecasting for resources, hardware, software, and labor.
• Ensure compliance with governance standards, Enterprise Architecture, Cybersecurity policies, and technical requirements.
• Fulfill PMO and governance obligations, including documentation, PPM Pro entries, gate reviews, and adherence to the PMO Playbook.
• Foster collaboration among program teams, project teams, and business units to drive success.
• Maintain stakeholder engagement, manage expectations, and prepare high-quality reports, presentations, and correspondence.

 
Required Qualifications:

• Experience in leading initiatives across organizational boundaries
• Ability to work cross-functionally with multiple different Business Partners at all levels of the Business, including at the executive level.
• Understand the software development process and experience in Technology project management methodologies (Agile, Waterfall, hybrid) and IT solution delivery processes, procedures, and toolsets (DevOps, configuration management).
• Familiarity with engineering/ construction project management lifecycle
• Strong and tested project management skills including Customer relationship management, Sponsor expectation management, Risk management, Change Management, Vendor Management.
• Understand data governance, management & quality.
• Organized, good communicator, deadline driven, team builder, leader, planner, problem solver, and agile.
• Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards.
• Superior interpersonal skills, conflict resolution, and negotiating skills, to ensure open communication across project teams.
• Ability to handle broad-based, often complex, communication for internal and/or external audiences.

 
If hired, you will enjoy the following ECLARO Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

 
If interested, you may contact:
Eileen Sares
esares@eclaro.com
646-755-9301
Eileen Sares | LinkedIn
 
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.