Program Manager Web Portfolio

Worksite Address: Washington, DC

Interviews:  Webcam Only
Short Description:
Client seeks a Master Program Manager to lead project management, reporting, and delivery oversight across the web team's portfolio, including the redesigned dc.gov site, other concurrent agency web efforts, and AI-powered search initiatives.
Complete Description:

The client web team manages a portfolio of concurrent initiatives across more than 100 agency websites. The largest is the dc.gov redesign, which itself comprises multiple sub-projects including design implementation, content migration, agency-wide launch, and integration of AI—powered search. Client requires an experienced Master Program Manager who can bring structure, visibility, and accountability across this full portfolio, ensure each sub-project has a defined scope and milestone plan, and give client leadership a clear, current picture of status across all active work. 

Key Duties: 

·         Establish and maintain a portfolio-wide tracking system (RAID log, milestone schedules, dashboard) covering all active web team projects.  

·         Run a recurring status reporting cadence to OCTO leadership across the full portfolio 

·         Partner with OCTO SMEs to define project requirements and scope, including for initiatives that may require external vendor support 

·         Advise on vendor/contractor scoping and deliverables, drawing on familiarity with SOW structure and government IT procurement norms  

·         Track risks, issues, dependencies and action items across projects, escalating to OCTO leadership as needed 

·         Report on project status, milestones, and delivery readiness across the portfolio, with the dc.gov relaunch as the flagship initiative  

Minimum Qualifications: 

·         Demonstrated ability to translate technical and business requirements into actional project scope, working directly with subject matter experts 

·         Experience supporting or informing scope of work development for external vendor contracts (SOWs, deliverables, acceptance criteria) 

·         Experience managing a multi-project portfolio simultaneously, including establishing. PM tooling, reporting cadence, and prioritization across competing initiatives 

·         Bachelor's degree in a related field, or equivalent experience 

·         11 years of program/project management experience, including large-scale website or CMS transition and migration projects 

·         Experience managing multi-stakeholder government or enterprise projects 

·         Working knowledge of Drupal CMS and website content migration practices 

·         PMP certification preferred 

·         Familiarity with AI/ML project delivery timelines and dependencies a plus, given active AI integration work within the portfolio  

·         Strong communication, organizational, and stakeholder management skills 

·         Prior experience supporting DC government or comparable public-sector clients preferred