Program Manager, Vendor Management, Quality Technology Services

Amazon Robotics (AR) seeks a motivated Program Manager (PM) to join the Quality Technology Services (QTS) organization, focused on vendor and contract management for enterprise technology programs. This role owns the full vendor and contract lifecycle from pre-engagement activities (sourcing, contract structuring, renewal tracking) through active SI delivery management and post-engagement close-out. The PM will manage relationships with system integrators, consulting firms, and technology service providers across QTS"s portfolio of ERP, PLM, Supply Chain Planning, Integration, IT and Data programs.

This role is responsible for maintaining a consolidated contract portfolio, proactively tracking renewals and expirations, consolidating overlapping agreements, and partnering with Global Corporate Procurement (GCP) and Legal to ensure commercial terms are optimized, compliant, and aligned with Amazon standards. The PM will serve as the connective tissue between QTS program teams, GCP, Legal, Finance, and external vendors.

The ideal candidate brings experience managing technology vendor relationships end-to-end not just delivery governance but the upstream commercial work: market assessment, contract consolidation, renewal management, rate card negotiations, and procurement process adherence. They will have strong operational discipline, commercial acumen, and the ability to drive structure into a complex, multi-vendor environment.

Key job responsibilities

• Own the QTS vendor contract portfolio: maintain a consolidated view of all active contracts, terms, renewal dates, spend commitments, and expiration timelines.
• Proactively track contract renewals and trigger re-evaluation or renegotiation workflows well in advance of expiration.
• Identify opportunities to consolidate contracts across vendors and programs to reduce cost, simplify governance, and improve commercial leverage.
• Partner with Global Corporate Procurement (GCP) on sourcing strategy, competitive bids, preferred supplier programs, and rate card negotiations.
• Work with Legal on contract structuring, MSA/SOW reviews, risk terms, IP provisions, data handling clauses, and amendment processing.
• Maintain vendor qualification records and ensure compliance with Amazon procurement policies.
• Maintain a consolidated vendor portfolio view: contracts, timelines, resource allocations, risk registers, and dependency maps across all active engagements.
• Drive continuous improvement in vendor management processes: templates, playbooks, onboarding checklists, renewal trackers, and performance evaluation frameworks.
• Build and maintain dashboards and reporting for vendor spend, contract health, renewal pipeline, and performance metrics.
• Support Finance with accruals, forecasting, and budget planning tied to vendor commitments.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!