Alliance/Partner Management, Application Programming Interface (API), Automotive Automation, Brand Positioning, Call Routing, Communication Skills, Cross-Functional, Customer Relations, Dental Insurance, Disability Insurance, Diversity, Flexible Spending Accounts, Functional Programming Languages, Insurance, Leadership, Life Insurance, Machine Tool, Operational Support, Operations Planning, Organizational Skills, Prescription Drugs, Problem Solving Skills, Program Planning, Project/Program Management, Risk, Standard Operating Procedures (SOP), Supplier Relationship Management (SRM), Talent Management, Vehicle Fleets, Vendor/Supplier Relations, Vision Plan, Workflow Analysis, Writing Skills
Our client, a leading innovator in autonomous vehicle operations, is seeking a Program Manager to join their team. As a Program Manager, you will be part of the Fleet Operations supporting the integration of our client's purpose-built robotaxis with Uber's platform. The ideal candidate will demonstrate strong leadership, adaptability, and excellent cross-functional communication skills, which will align successfully in the organization.
Job Title: Program Manager, Uber Integration - Fleet Operations
Location: Foster City, CA
Pay Range: $70-$75/hour + Benefits
What's the Job?
- Own the operational program plan for the Uber integration, tracking workstreams across SOP development, tooling, support APIs, rider experience workflows, and dispatch logic
- Serve as the primary FleetOps point of contact with Uber's program management team, coordinating across both organizations to close open actions, finalize joint SOPs, and hit integration milestones
- Lead a weekly Ops integration sync, maintaining a live action log and ensuring accountability across the client and Uber stakeholders
- Build and maintain Uber-specific operational SOPs, covering contact handling, call routing, and fault response protocols
- Coordinate with cross-functional teams to identify workflow gaps and drive resolution, ensuring seamless rider experience during the integration process
What's Needed?
- 6+ years of experience in program management, operations, or a related role with demonstrated ownership of cross-functional programs from inception through launch
- Proven ability to write and operationalize SOPs in live, customer-facing environments
- Experience managing external partnerships or vendor relationships at the program level
- Strong stakeholder communication skills, capable of facilitating alignment and presenting risk summaries to senior leadership
- Organized under pressure, utilizing structured program management practices such as action logs, RACI matrices, and milestone tracking
What's in it for me?
- Opportunity to work at the forefront of autonomous vehicle technology and innovative transportation solutions
- Engage in a dynamic environment that values ambiguity as a catalyst for creativity and problem-solving
- Collaborate with cross-disciplinary teams across multiple locations and organizations
- Contribute to a high-impact partnership shaping the future of mobility
- Develop your skills in a fast-paced, evolving industry with significant growth potential
Upon completion of waiting period consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.