Advanced Product Quality Planning (APQP), Cross-Functional, Customer Relations, Customer Satisfaction, Document Tracking, Documentation, Engineering Change Management, Functional Programming Languages, Performance Analysis, Performance Reviews, Polymerase Chain Reaction (PCR), Product Lifecycle, Product Management, Product/Service Launch, Production Management, Production Part Approval Process (PPAP), Project/Program Management, Prototyping, Standards Strategy, Status Reports, Team Lead/Manager, Time Management
Position Summary: The Program Manager is responsible for managing a cross-functional Program Team to ensure successful program execution and launch throughout product life cycle. Responsible for facilitating the Product Realization Process (PRP) and Engineering Change Processes (PCR/ECN) to ensure Customer Satisfaction, Production Readiness, and PPAP's on time. Act as the primary customer interface on all assigned programs.
Essential Job Functions include, but not limited to, the following:
- Manage program with scope provided.
- Summarize and report project status to teammates.
- Initiate and manage production and prototype engineering requests.
- Develop and utilize the open issues matrix.
- Develop an open issues list with assigned task owners and required due dates
- Manage projects as defined with assistance from the Senior Program Manager.
- Communicate program timeliness to internal company departments.
- Ensure the program team maintains all PRP forms, program management tracking documents, and customer APQP documents, including appropriate storage.
- Complete the tracking, documentation and monitoring of all aspects of the PCR/ECN process for a specific program.
- Ensure relevant documents are amended and relevant personnel are made aware of the change requirements.
- Conduct timely and meaningful performance evaluations for direct reports, and provide input into the performance evaluations of associates reporting under indirect supervision.
- Help set the direction for team members and hold individuals accountable to performance standards and strategic objectives.
- Identify and train a back-up(s) to manage key tasks when absent.
- Additional functions not specifically outlined in this position description as directed by the leader.