Program Manager

Overview

Manage current programs & new projects to completion: categorically from initiation to customer fulfilment. Collaborate with cross-functional teams and stakeholders to achieve projects milestones and deliverables to meet or exceed customers’ requirements and expectations.

Responsibilities

• Establish and nurture strategic relationships with customers to understand their needs and expectations.
• Provide support for day-to-day operations and shipments, ensuring customer satisfaction.
• Collaborate and coordinate with cross-functional teams to achieve delivery commitments and meet customers' scorecards, On Time Delivery targets, and inventory goals.
• Work closely with teams to address challenges and ensure timely project completion.
• Review customer demand forecasts and conduct risk assessments to manage potential constraints/challenges and resolve material supply constraints to support customer requirements.
• Monitor program and project activities, ensuring effective communication and facilitating on-schedule and within-budget completion.
• Compile reports for management review to provide insights into program progress.
• Manage backlog and prioritize customer needs while identifying new business opportunities.
• Allocate resources effectively to ensure seamless operations and successful program execution.
• Analyze data and compile reports for management review, offering valuable insights and recommendations.
• Undertake any other related program or project management tasks assigned by supervisors.

Qualification

• Minimum Degree in Engineering or related field.
• Possess 10+ years of relevant experience in Program Management and Planning, preferably within Semiconductor-related industries.
• Demonstrate excellent stakeholder management, influencing, and problem-solving skills.
• Perform effectively in a multitasking environment under pressure.
• Possess strong communication and presentation skills.
• Certified Project Management Professional (PMP) certification is a plus.
• Proficiency in basic reporting tools such as PowerPoint, Excel, and Macros.
• Knowledgeable in MRP, Oracle, and Agile systems.