Job Summary:
The Program Manager is responsible for supporting clinical activities and day to day operations, staff and staff performance, and overall success of the school-based wellness programs across various locations..
Duties: - Overseeing daily operations of school-based mental health programs
- Addressing day-to-day challenges quickly and professionally
- Supervising and supporting clinical and administrative staff
- Managing staffing, schedules, caseloads, and program coverage
- Monitoring productivity, performance, and documentation compliance
- Supporting hiring, onboarding, training, and staff development
- Serving as a primary liaison between SBEV School Wellness Clinics and partnering school districts
- Managing school relationships, contracts, and renewals
- Assisting with referrals, prior authorizations, and continuity of care
- Supporting program growth, operational improvements, and expansion efforts
- Participating in organizational meetings and initiatives
- Ensure compliance with organizational policies, grant requirements, MDHHS standards, HIPAA, FERPA, and other applicable regulations
- Monitor program budgets, work plans, grant deliverables, and required reporting in collaboration with the Finance Department
- Analyze clinic performance data and patient feedback to support quality improvement initiatives and program growth
- Coordinate advisory council meetings, MDHHS site visits, and follow-up activities
- Plan, coordinate, and document health education, prevention, wellness, and community outreach activities
- Foster a positive, collaborative workplace culture focused on teamwork, accountability, and exceptional patient care
Perform other duties as assigned
Qualifications:
- Bachelor's degree in Healthcare Administration, Public Health, Education, Nursing, Social Work, Business Administration, or a related field preferred
- An Associate's degree combined with relevant supervisory and program management experience may be considered
- Minimum of two (2) years of experience in healthcare, school-based services, youth programming, or a related field
- Supervisory or team leadership experience strongly preferred
- Experience with budgeting, grants, health services, youth programs, and health education preferred
Physical Requirements:
- Must be able to move about the practice/department and between workstations.
- Must be able to understand directions (written and verbal), communicate and respond to inquiries.
- Must be able to occasionally lift or carry light equipment or supplies.
- Must be able to input and retrieve information from a computer.
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