Program Manager

Program Manager
Jewish Community Center, Sonoma County
3421 Bonita Vista Lane
Santa Rosa, CA 95404

Key Responsibilities

Programmatic Oversight

• Provide cross-program oversight and scheduling coordination across Friendship Circle, Film Festival, Yom Hashoah, and other JCC SoCo programs, ensuring consistency in participant experience and staff practices.
• Help ensure programs reflect JCC SoCo's Jewish values and traditions, while remaining welcoming and accessible to participants of all backgrounds.
• Track program-level metrics (attendance, participant satisfaction, outreach reach).
• Partner with colleagues to align program calendars with marketing and fundraising timelines.
• Support budget tracking for assigned programs, flagging variances.
• Contribute programmatic content and data for grant reports and funder updates as needed.
  

Program Execution & Operations

• Coordinate and execute community events and programs from initial logistics through on-site support
  and post-event follow-up.
• Manage registration and membership processes using organizational systems, ensuring accuracy
  and a smooth participant experience.
• Oversee event setup, breakdown, and day-of logistics, including supervising volunteers or part-time
  staff as needed.

Outreach & Partner Relations

• Design and implement outreach strategies to recruit new participants and members through
  community events, partnerships, and direct engagement.
• Nurture individual relationships with program participants, ensuring each person feels seen, welcomed, and connected -- reflecting JCC SoCo's mission of community and belonging, rooted in Jewish values
  of hospitality and connection.
• Tailor outreach and relationship-building approaches to meet the needs of participants across generations, from young families to older adults.
• Serve as the primary point of contact with external partners -- including venues and sponsors --
  before, during, and after events.
• Build and maintain relationships with community organizations to expand JCC SoCo's programmatic reach.

Qualifications

• 5+ years of experience coordinating or managing community programs, events, or membership-based services, ideally in a nonprofit setting.
• Strong organizational skills with the ability to juggle multiple programs, timelines, and stakeholders simultaneously.
• Excellent written and verbal communication skills.
• Knowledge of and connection to Jewish life, culture, traditions, and peoplehood.
• Comfort working across generations -- from young families to older adults -- with an ability to recognize and meet the distinct needs of each.
• Experience supervising staff, volunteers, or seasonal event teams is a plus.
• Proficiency in Google Workspace (Gmail, Calendar, Meet, Docs, Sheets); experience with registration/membership platforms or CRM/CMS tools is a plus.
• Demonstrated commitment to equity, inclusion, and community-centered service.
• Ability to work occasional evenings or weekends for events.
• Valid California driver's license and reliable transportation required; regular travel across Sonoma County is expected.
• Ability to lift and carry up to 30 lbs; setup and breakdown of event materials is part of the role.

What We Offer

• A collaborative, mission-driven work environment where your contributions matter.
• Hands-on experience in program coordination, community outreach, and nonprofit operations.
• The opportunity to make a real and lasting impact in the lives of Sonoma County community members.
• Discounts on JCC SoCo programs and membership.
• A schedule that respects Jewish holidays and the rhythms of the Jewish calendar.
• Access to a broader network of JCC professionals and resources across the region.
• Immersion in rich cultural programming -- from film festivals to community celebrations.

Under $25,000