Program Manager

Program Manager

Req ID: 108070

Location: San Jose, CA, United States

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Description

Sanmina Corporation (Nasdaq: SANM) is a global powerhouse in integrated manufacturing solutions serving the fastest growing segments of the global Electronics Manufacturing Services (EMS) market. We are a global engine providing the end-to-end manufacturing backbone for the world''s most essential and innovative brands. Whether it''s autonomous vehicles, life-saving medical tech, next-gen aerospace, or AI/cloud infrastructure - our integrated solutions don't just meet standards-they redefine them.

What You'll Do:

Responsible for all aspects of a program at the site, serving as the site liaison between the company and the customer to ensure customer needs are met. Ensures all program-related decisions are guided by the terms and conditions of the customer''s contract. Understands all aspects required to launch a new program or order. Responsible for customer management and satisfaction, order management and delivery, revenue achievement, business issue resolution (A/R, E&O material issues, PPV, credit, RMA's), and business development. Understands Sanmina offerings for vertical integration and directs customer appropriately towards additional or alternative Sanmina products or services. Ability to lead cross functional teams to meet or exceed customer and Sanmina goals. The Program Manager is responsible for overall customer service and satisfaction including delivery, quality, flexibility, communication and responsiveness for assigned accounts.

• Top Level shortage reports / CTB status reporting
• Capacity planning and establishing realistic commits. For example, the number of SMT starts can be supported per day or per week.
• Managing build priorities internally & with customer
• Manages process readiness by driving effective meetings with both internal and external teams.
• Expediting units between work cells, test stations; Must be present on the manufacturing floor to expedite builds
• Resolving internal resource constraints
• Providing customer real-time status updates
• Escalating need for support internally and externally to resolve issues slowing down builds
• Anticipates next step in manufacturing flow and prepares for the next step ahead of time. For example, ensuring that the back end kits are pulled, fixtures ready, programming complete, tooling, materials, resources, etc
• Timely and accurate daily build status reporting
• Coordinates workflow between front end (SMT) and back end (MA and test)
• Ensuring that performance on key business metrics achieves business objectives (revenue growth, margin performance, cost management/PPV, inventory turns, AR management, etc.
• Ensuring that performance on key customer satisfaction metrics achieves customer objectives (price performance, on-time delivery, quality, etc.)
• Coordination of customer priorities with factory priorities.
• Proactively providing feedback on opportunities for continuous improvement, based on having a solid understanding of engineering and manufacturing processes.
• Interfacing with the customer at a high level and being able to successfully manage key revenue programs to avoid escalations.
• Managing and developing project plans. Manage the activities of a cross functional team(s) to ensure completion of the project on time.
• Review status with the customer and the management team.
• Understand and drive written understanding of the project and develop Contract/MSA terms with customer and the business development team.
• Timely resolution of issues and escalation as soon as it is required to avoid delays in project completion.
• Ensure timely implementation of ECOs. Ensure proper closure of customer related A/R issues.

What You'll Bring:

• Must have transitioned multiple designs turned into medium and high-volume production in manufacturing
• Team player, strong written & oral communication skills, ability to work well with global engineering groups
• BS in Engineering with at least 2+ years of hands-on experience in the electronics or electro-mechanical industry in at least one of the areas such as system level product development, electrical or mechanical product design, NPI engineering, technical project or program management.

Why Join Us?

At Sanmina, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $85,000.00 - $95,000.00 and your base pay will depend on your skills, qualifications, experience, and location.

Sanmina is an Equal Opportunity Employer and prohibits discrimination and harassment. Sanmina provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or other characteristic protected by applicable federal, state, or local laws.

Please be aware that this position may require access to technology, software, or technical data that is subject to U.S. export control laws. All offers of employment are contingent on the applicant either 1) being a "U.S. Person," defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, or (iii) other protected individual, such as a refugee under 8 U.S.C. § 1157 or asylee under 8 U.S.C. § 1158; or 2) being eligible to obtain a timely export control license or license exception from the applicable U.S. federal agency.

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