Job Details:-
Position: Product Manager
Location: Remote (California preferred)
Pay Rate: $60 on W2
Job Description:
As Product Manager, you will set product direction, translate partner and business needs into clear priorities, and work closely with engineering, design, and partner-facing teams to deliver AI-enabled experiences that simplify complex workflows, improve self-service, and drive measurable partner outcomes.
What You''ll Do
- Own the product vision and roadmap for AI-enabled partner experiences across digital self-service journeys.
- Identify, define, and prioritize capabilities that reduce friction across high-value partner workflows and improve partner productivity.
- Translate partner pain points, business priorities, and operational needs into clear product requirements in close partnership with partner-facing teams, design, engineering, and leadership.
- Partner with engineering to evaluate technical approaches, assess feasibility, and make pragmatic build decisions that balance speed, quality, scalability, and user impact.
- Define experiences that adapt to different partner types, roles, permissions, and workflows while maintaining a simple, consistent user experience.
- Establish success metrics that measure partner adEligible to workion, task completion, workflow efficiency, self-service effectiveness, and overall partner outcomes.
- Define and manage a phased rollout strategy that validates value, builds trust, and incorporates partner feedback before scaling capabilities broadly.
- Navigate cross-functional dependencies across partner programs, data, platform capabilities, AI governance, and operational teams.
- Champion partner trust and adEligible to workion through transparent AI behavior, reliable product experiences, clear enablement, and thoughtful change management.
Qualifications
Basic Qualifications
- Product management experience, including experience with platform, portal, marketplace, workflow, or self-service products.
- Demonstrated experience delivering AI-enabled or intelligent product experiences in production, such as automation, recommendations, workflow Eligible to workimization, conversational interfaces, or decision-support capabilities.
- Experience with channel, partner, or indirect selling processes is an advantage.
- Strong technical fluency, with the ability to evaluate AI and automation approaches, understand API-based architectures, and partner with engineering on feasibility, trade-offs, and scalable implementation Eligible to workions.
- Track record of defining product vision for ambiguous or greenfield initiatives and translating that vision into clear priorities, phased roadmaps, and measurable outcomes.
- Excellent stakeholder management and communication skills across engineering, design, partner operations, go-to-market teams, and business leadership.
Preferred Qualifications
- Experience with ServiceNow platform capabilities, enterprise AI assistants, workflow automation platforms, or equivalent AI-enabled enterprise solutions at scale.
- Background in partner-facing or channel products - partner portals, PRM, deal registration, or partner self-service.
- Familiarity with RBAC, multi-tenant data isolation, and content governance in enterprise platforms.
- Experience with intelligent UX patterns, such as proactive recommendations, contextual assistance, guided workflows, conversational experiences, or workflow automation.
- Understanding of partner ecosystems and how different partner types (resellers, ISVs, system integrators, managed service providers) work.
- Bachelor''s degree in computer science, a related technical field, or equivalent practical experience.
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