Program Manager

Oversight of project scope definition and management, requirements gathering and documentation, time estimating, project schedule development and tracking, project budget management, project status reporting, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels. Provide successful definition, implementation and delivery of complex programs that require cross-functional collaboration and interdependencies across a group of projects and related activities.

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
 
For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
 
NTT DATA currently seeks a Program Manager to join our team for a remote US  position.
 
Role Responsibilities
-Lead complex Healthcare IT programs focused on prior authorization automation, improving integration between providers and payers and reducing administrative burden across the revenue cycle. CMS prior authorization mandates and HIPAA / PHI compliance.

Provide successful definition, implementation and delivery of complex programs that require cross-functional collaboration and interdependencies across a group of projects and related activities.
Experience as Healthcare IT Revenue Cycle program manager required.

-Deliver programs within the constraints of scope, quality, time, and budget and under circumstances involving multiple risk factors.
-Program-level strategic planning, interaction with executive level management, complex issue resolution, excellent communications and team building skills.
-Manage a group or groups of internal exempt and matrixed employees and contractors that serve on the projects to deliver systems and systems enhancements that meet specified requirements.
-Oversight of project scope definition and management, requirements gathering and documentation, time estimating, project schedule development and tracking, project budget management, project status reporting, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels.


Required Skills/Experience  

• 5+ years of Healthcare IT Program Management experience
• 3 years of Revenue Cycle experience required with Epic or Cerner platforms
• 3 years of Prior Authorization workflow knowledge
• 5+ years of experience leading large, cross-functional programs
• 3 years of Prior Authorization & Utilization Management workflows
• 5+ years of experience HL7 FHIR & interoperability frameworks (e.g., Da Vinci guides)
• 5 years EDI transactions (e.g., X12 278)
• 3 years EHR integrations (Epic, Cerner)
• PMP or PMI certification

Preferred Requirements:

• Clinical Documentation Improvement (CDI) and/or coding experience a plus
• Strong stakeholder and executive communication skills
• Proven experience successfully managing Healthcare IT Revenue Cycle programs containing multiple related projects
• Proven experience leading a team of project managers within programs and coaching for performance improvement
• Experience managing program budgets, risks, issues, and changes
• Experience developing presentations and presenting to executive level healthcare and healthcare IT leaders
• Project estimating, project scheduling & tracking, customer interaction and management, implementation planning in large organizations
• Proven people management and team building skills
• Demonstrated ability to be flexible and adaptable in exercising judgment in a changing environment and to manage competing priorities
• Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization
• Strong ability to assess risk and apply management principles to technology applications/products and business functions
• Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment
• Experience with software development lifecycle

 
Education:
Bachelor's degree in a technical field such as computer science, computer engineering or related field required.
 
About NTT DATA:

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com.

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($77.00 - $81.00/hourly ). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
 
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
 
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