Program Manager - Retail

Program Manager - Retail

Our client is a nationally recognized provider of turnkey project execution, maintenance, renovation, and facility support services across North America. The organization is known for managing large volumes of concurrent projects through technology-driven processes, strong operational support, and a customer-focused approach that emphasizes responsiveness, scalability, and execution excellence.

Job Description

Manage multiple concurrent projects utilizing formal project planning methodologies. Coordinate project execution from initiation through closeout. Support estimating, operations, and internal project delivery teams. Track budgets, project expenses, and overall financial performance. Monitor schedules and ensure project milestones are achieved. Coordinate architects, consultants, contractors, subcontractors, and vendors. Review project documentation for completeness and accuracy. Conduct status meetings and communicate project updates to stakeholders. Manage client concerns and maintain strong client relationships. Identify project risks and develop mitigation strategies. Delegate responsibilities effectively across internal and external resources. Maintain quality, budgetary, and safety expectations. Review contractor updates and ensure project activities remain on track. Prioritize and manage large portfolios of projects simultaneously. Provide exceptional customer service to both internal and external stakeholders.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

A successful Program Manager - Retail should have: 2 to 5 years of Project Manager or similar project coordination experience. Strong organizational, communication, and time management skills. Ability to manage multiple projects simultaneously in a fast-paced environment. Strong data management and technology skills. Expert-level Microsoft Excel proficiency. Strong Microsoft Office Suite knowledge. Ability to make logical decisions under pressure. Strong customer service and relationship management skills. Bachelor's degree in Construction Management, Civil Engineering, or a related field. PMP Certification. Retail, restaurant, renovation, rollout, or multisite construction experience. Experience with Visio, Adobe, and Smartsheet. Knowledge of construction, remodeling, and rollout programs within consumer-facing environments.

What's on Offer

Competitive salary ranging from $81,300 to $101,200 per year. Comprehensive health benefits package. 15 PTO days to support work-life balance. 401(k) plan with a company contribution.

If you excel at organization, delegation, client communication, and managing large numbers of concurrent projects, this is an outstanding opportunity to step into a high-impact role with significant portfolio responsibility. Apply today!