Program Manager

Work includes assessing progress against plans, supporting program teams, maintaining active oversight and management of key tasks, risks and dependencies. Assure the strategies and tactical deliverables across programs are aligned and program objectives are met by building, maintaining and delivering program plans that are integrated and connected.

Description:
Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work)

Bachelor Degree: (Required, Preferred or Not Required)

• Required.

Role Responsibilities: (what they will be doing)

• In this role, you will manage large and complex digital product and client delivery projects in support of the Wholesale Digital strategy.
• Assure the strategies and tactical deliverables across programs are aligned and program objectives are met by building, maintaining and delivering program plans that are integrated and connected.
• Ensure appropriate level of communication within and across program teams and key stakeholders.
• Work includes assessing progress against plans, supporting program teams, maintaining active oversight and management of key tasks, risks and dependencies. Work also includes building program reporting weekly.
• Manage larger and more complex initiatives including performance, cost, scope, risks, quality and management metrics and lessons learned.
• Work cross-functionally to solve problems and implement changes and ensure appropriate and professional communication among project stakeholders.
• Drive communications across many partner to identify and manage issues and/or program changes.
• Maintain industry and technical knowledge levels to contribute to project work.

Must Have Skills/Prior Experiences: (Vendor should not submit any candidate that does not have these skills/prior experience.)

• Education: Bachelor’s degree in Business, Computer Science, Information Technology, Engineering, or a related field.
• Experience: 10+ years of technical project/program management experience delivering software solutions within the FinTech, banking, or financial services sectors
• Demonstrated ability to develop, manage, and implement significant programs addressing complex, high impact projects within a line of business
• Demonstrated expertise in relationship skills, enabling deeper understanding of business area strategies, goals and objectives.
• Proven ability to anticipate business problems, logically diagnose causes, and identify solutions and create strategic plans.
• Demonstrated strong and effective verbal and written communication skills.
• Superior knowledge and banking industry experience, particularly commercial or wholesale segments, treasury banking services, and/or digital/mobile/web interfaces.
• Superior knowledge of project management and Agile methodologies and tools.
• Strong working knowledge of business matters, finance, planning and forecasting in order to manage program and business related issues.
• Experience with project management applications.
• Experience working on projects with upper management and leadership across the organization.
• Microsoft 365 suite expertise..

Plus/Nice to Have Skills/Prior Experiences: (Hiring Manager DOES NOT require these skills/ prior experience. However candidates with any of these will be looked at first.)
Preferred Qualifications:

• One or more project management industry certifications (SAFe, Agile, PMI).
• Project planning for application and user data migration.
• Knowledge and understanding of banking practices, policies, and procedures.
• Experience with a large financial institution.
• Banking industry experience, particularly commercial or wholesale segments, treasury banking services, and/or digital/mobile/web interfaces is desired.

EEO
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”