Program Manager of Integrations

The Program Manager of Integrations leads the successful integration of acquired companies into The Tustin Group. This role coordinates cross-functional activities, manages integration plans and timelines, drives accountability, and provides visibility into progress, risks, and outcomes. The position partners with leadership and functional teams to ensure a smooth transition while supporting operational continuity and preserving key business relationships.

Essential Duties and Responsibilities:

Integration Management

·         Develop and manage integration plans, milestones, timelines, and deliverables.

·         Coordinate integration activities from planning through implementation.

·         Lead integration meetings and track action items.

·         Monitor progress, identify risks, and escalate issues as needed.

·         Manage multiple integration projects simultaneously.

·         Provide regular updates to leadership on status, risks, and priorities.

Acquisition Integration

·         Coordinate onboarding and transition activities for newly acquired companies.

·         Establish Day 1, 30-, 60-, and 90-day integration priorities.

·         Partner with acquired-company leadership to identify opportunities and challenges.

·         Minimize disruption to employees, customers, and operations throughout the transition.

Cross-Functional Coordination

·         Partner with Finance, HR, IT, Operations, Sales, Marketing, and Safety teams to execute integration activities.

·         Ensure responsibilities, timelines, and expectations are clearly defined.

·         Facilitate communication across stakeholders and workstreams.

Governance & Reporting

·         Maintain integration dashboards, action logs, and project documentation.

·         Track deliverables and ensure accountability for assigned tasks.

·         Identify dependencies and support timely decision-making.

·         Report integration progress, risks, and recommendations to leadership.

Process Improvement

·         Maintain and enhance integration playbooks, templates, and tools.

·         Capture lessons learned and implement process improvements.

·         Support the development of scalable integration practices across the organization.

Culture & Change Management

·         Foster positive relationships with acquired-company leaders and employees.

·         Support change management and communication efforts.

·         Reinforce company values, expectations, and culture throughout the integration process.

·         Perform other duties as assigned.

Experience and Skills: 

·         Bachelor's degree in Business Administration, Operations, Finance, Project Management, or a related field preferred.

·         5+ years of experience in program management, project management, operations, business integration, consulting, or a related discipline preferred.

·         Experience supporting acquisitions, post-merger integrations, multi-location organizations, or complex cross-functional projects strongly preferred.

·         Demonstrated ability to manage multiple workstreams, priorities, stakeholders, and deadlines simultaneously.

·         Strong project and program management capabilities with attention to detail and accountability.

·         Strong analytical, organizational, and problem-solving skills.

·         Ability to identify dependencies, risks, and execution gaps before they affect outcomes.

·         Strong interpersonal skills with the ability to influence across all levels of the organization.

·         Excellent written and verbal communication skills.

·         Proficiency with Microsoft 365 and project management/reporting tools.

·         Experience integrating ERP, accounting, CRM, payroll, HRIS, and field-service-management systems

·         Valid driver's license and ability to travel regularly.

Physical Demands/Working Conditions: 

·         Primarily works in an office environment with prolonged periods of sitting and computer use.

·         Frequent use of a keyboard, mouse, and computer throughout the workday.

·         Ability to communicate effectively in person, by phone, video conference, and electronic communication.

·         Visual acuity to review reports, spreadsheets, project plans, and computer screens.

·         Hearing ability sufficient for meetings, conversations, and presentations.

·         Occasional lifting and carrying materials weighing up to 10 pounds.

·         Regular travel to TTG companies and newly acquired locations, particularly during Day 1 activities, system implementations, and major integration milestones.

·         Ability to move between office, operational, and customer locations as required.